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Kenneth X | Overall ExperienceSelf Storage Units in Madison, WI, 53703
U-Haul Moving & Storage at Downtown Campus
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Please call or visit us to inquire about additional inventory at the location or try one of the other nearby locations below.
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Park Street Storage
1709 S Park St, Madison, WI 53713 View Available Units
(U-Haul Neighborhood Dealer)1.4 miles from this location -
U-Haul Moving & Storage at Verona Road
4716 Verona Rd, Madison, WI 53711 View Available Units4.0 miles from this location -
U-Haul Moving & Storage of Warner Park
2701 Packers Ave, Madison, WI 53704 View Available Units4.3 miles from this location -
U-Haul Moving & Storage of East Madison
22 Atlas Ct, Madison, WI 53714 View Available Units4.4 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
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The front staff were extremely pleasant and friendly to work with. Please thank them for me.
Daniel M | Overall ExperienceWorkers were courteous. Reserved a unit but none available despite reservation. Offered me a “cage” on the basement and it was horrible. Actually cancelled my reservation and luckily the nice employee understood and refunded me (still awaiting receipt). Wasn’t desperate enough to use that dump and probably would have resulted in trashing all my things.
Phillip A | Overall ExperienceHave not been to facility yet to rate cleanliness, office hours, or access hours. Based on previous rental, I would rate them all as yes.
Daniel M | First ImpressionsThis was a great place to store things for my son while in college. Convenient location, easy access. So glad there was an opening when we needed it!
Kathy R | Overall ExperienceI payed for a parking spot for my car. You towed my car from the spot I payed for and did not contact me about it. You cost me thousands of dollars and would not answer your phone after calling repeatedly.
Rachel L | Overall ExperienceMoving day in Madison is so difficult, but the workers at this UHaul made it genuinely so much more manageable. They were consistently helpful and thoughtful, as well as thoroughly professional. They were happy to give advice when I asked and made the process go smoothly. I had a storage unit as well as a van and the storage unit was accessible 24/7 which made it so much easier to work after the heat of the day had subsided. The van was clean and convenient and ready immediately. Thank you, UHaul!
Philomena L | Overall ExperienceWhile staying in Madison WI for a couple months, I received a parking ticket from the city within only 48 hours despite street parking being disastrously short, thanks to unclear rules and zealous police. Melissa really helped me out with getting long term, safe parking at a fair price. Thank you!
Jonathan H | Overall ExperienceThe employees were extremely helpful and willing to answer any questions. They were able to give me some great recommendations for how best to move my stuff into the storage unit. Plus the facility was clean and easy to maneuver in.
Philomena L | First ImpressionsThey show pictures of beautiful clean storage units with those bright orange doors. Most of their units are in the "basement" with concrete floors, mouse traps in the units, mold/water damage on the back wall of the unit, all in metal caged fences. When I walked in, the staff were rude to the customer in front of me. Told him "they only thing you can do is 800 Uhaul". I went up next, and was told my unit wasn't ready at 10am. Came back in 2 hours, still wasn't ready. Came back in 1 hour and finally was given my unit. The lady was friendlier by then. Another woman was on the phone with someone she knew and eating chips while customers were waiting. One workers' young daughter was in with a "sitter" hanging around. Then I saw this worker go out the front door and use her dab pen. My suggestion is a rental unit should be booked until the end of the month at 12am! Then the next reservation for the month starts on the 1st when they open! This place needs a little restructuring!
Dana W | First ImpressionsThe necessity to carry items upstairs and around a sharp corner was a bit cumbersome
Glen R | Overall ExperienceThe representative at the UHaul facility was professional and courteous.
Nathaniel M | First Impressions