The manager was polite and trying very hard to efficiently handle the folks in the queue waiting for service. Unfortunately, he opted to try to handle two customers simultaneously at two registers. This slowed down the process and was frustrating when it was finally your turn.

The guy that helped me was friendly and quick. He even moved the truck for me cuz I didn't feel comfortable backing it up onto Portage rd. Definitely glad i chose this place.

Thoes stairs were a bear with heavy stuff. Am.grateful for the help when I asked for it. Is a ramp possible? They guys were great! They even told me about a job opening comming up when I asked! Thanks

Ryan Revis was very helpful and deserves a raise

This was the worst experience ever!! We tried to store our things here but the units we were rented were locked and no one had a key. No one knew what was going on while we had PAID movers to help!!

I regret choosing this location for my unit.

It's a perfect place storing your stuff and it takes the worry off your mind that nothing will happen to your stuff but the smaller units could be cheaper like the one I had cost too much money

These 2 guys ROCKED it! I hope I get them on the next move in August

Thank you so much for keeping my U-boxes indoors, safe from the rain. Christian was very helpful & kind to my mother and also with sorting the delivery of the Uboxes out with the movers.

card machines were down for a few day so i was unable to get into my storage.When we ended our storage there was an opening at the top liking someone tried to come into our storage.

Very helpful in assisting

The manager gave away my reserved trailer to someone who just walked in without double checking ID's, etc. Didn't check ID or anything. Told my my box had already been picked up. Not the case.

We would’ve liked it to use the storage facility in Kalamazoo however when we went to check there are no units available even though we had a reservation

Although I was able to make an online reservation, there were not any storage units actually available. This was very disappointing.

YOU ALLOWED ME TO BOOK A STORAGE ROOM AND THEY SAID THEY DIDNT HAVE ANY WHEN I GOT THERE. I WASTED SO MUCH TIME LOOKING FOR PLACES AND AT THIS POINT I JUST GAVE UP.

Kevin, the manager, was helpful and attentive to everything that needed to be done with my cross country move.

Friendly staff

Never been contacted regarding my account, and every time I call they say they'd call me back...

Friendly helpful staff!