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James Alford | Overall ExperienceSelf Storage Units in Lancaster, OH, 43130
U-Haul Storage of Lancaster
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U-Haul Moving & Storage of Lancaster
1921 Riverway Dr, Lancaster, OH 43130 View Available Units0.6 miles from this location -
U-Haul Moving & Storage of Eastland
2880 S Hamilton Rd, Columbus, OH 43232 View Available Units18.6 miles from this location -
U-Haul Moving & Storage of Whitehall
3500 E Main St, Columbus, OH 43213 View Available Units21.5 miles from this location -
U-Haul Moving & Storage of Bexley
1100 Alum Creek Dr, Columbus, OH 43209 View Available Units22.5 miles from this location
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Storage Customer Reviews
- 4.5 Average Customer Rating
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The security system is not working properly and has some bugs to fix. I recommend an upgrade or some change to the current system in place where the passkey is swiped for access..Thanks
Kelly Spangler | First ImpressionsI had some issues at the beginning of my storage rental, but with the right communication, the store manager Shane went above and beyond fixing the issue and continued to offer superior customer service throughout my lease. I would definitely recommend this Uhaul location and team to friends.
jodi bradshaw | Overall ExperienceI am so very grateful for the kindness and support of everyone on the staff at my local U Haul office here in Lancaster, Ohio. Everyone I’ve interacted with has been very professional, courteous, respectful and very helpful in assisting me with navigating through a major transitional period in my life! These guys really have gone above and beyond with assisting me with my storage needs etc.! I really appreciate your understanding and consideration and I will be sure to recommend UHaul to anyone and everyone moving forward. Thank you so very much! Keep on keepin on… 😎🤙🏼
jerry hunt | Overall ExperienceShane and crew at Lancaster UHaul storage were all extremely helpful, professional and friendly. I was very pleased with the service I received.
Linda Hanba | First ImpressionsSmall storage spaces not connected to the security system. Walls inbetween units not attached to the concrete. The building alarm was ringing for 1.5 hours and no police ever showed.
George Custer | Overall ExperienceAwesome people
dominick graziano | First ImpressionsThere was a frog in my unit the cracks need filled there was a confusion at my initial check in the lady at the front desk did make the moment right but initially I had booked a unit and it did not save the unit not sure how that happened but they essentially gave my original unit away
Sydney Marsh | Overall ExperienceIt all went very smoothly for me. Thanks David
David Acord | First ImpressionsToo costly, no assistance.
Charles O'Neill | Overall ExperienceVery pleased thk,s
Edward Goins | Overall ExperienceGreat Job here in Lancaster, Ohio!!!
naomi hadley | First ImpressionsThe staff seemed complacent - I was a couple days late in June, paid on 6/16. When I went to the unit on June 8th (nearly 3 weeks later!!) The lock was still on my unit from being late and I had to go to the office and get them to remove it. Apparently the GM's wife is responsible for removing the locks and had failed to do so in the 3 week period since payment. The bathrooms were not clean (no toilet paper, someone's shirt on the floor, exposed wiring in an outlet with no cover and part of the cover on the window had been removed at waist level, so someone can see in from outside). I will not choose this location again for storage; as the main office location is clean and professional but the storage area seems to have been forgotten.
ERICKA GOULD | Overall Experience