Facility has a pest problem (rodents)
Michael B | Overall ExperienceSelf Storage Units in Harrisburg, PA, 17101
U-Haul Storage of Downtown Harrisburg
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U-Haul Moving & Storage of Central Harrisburg
520 S 29th St, Harrisburg, PA 17104 View Available Units1.7 miles from this location -
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4725 Gettysburg Rd, Mechanicsburg, PA 17055 View Available Units5.7 miles from this location -
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5621 Allentown Blvd, Harrisburg, PA 17112 View Available Units5.9 miles from this location -
Dauphin Mini Storage
1100 Peters Mountain Road, Dauphin, PA 17018 View Available Units9.0 miles from this location
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Storage Customer Reviews
- 4.0 Average Customer Rating
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I will definitely recommend the storage facilities. DEFINITELY NOT TRUCK RENTALS THO
Sue G | Overall ExperienceAn unexpected horrible experience arose with an apartment I rented! A young lady went above and beyond in customer service and humanity!!! I’m forever grateful for her kindness and professionalism at the 29th st location in Harrisburg!!! Thank you!!!
JUDY N | First ImpressionsWalked in to get a unit where we could drive in and unload everything to the unit and it was a nightmare. I'm only giving 2 star rating because the guy at the counter was pretty nice . We got our card to swipe and went on out way. Showed up to the unit and could not get the garage door open. Walked into to facility as my vehicle is blocking traffic on the outside. Used the call box and to figure out why I couldn't get into the building and the lady first thing she said to me was you were supposed to get a clicker (garage door opener) well i wasnt issued one then she said we'll we are oit of them right now...why would you even being that up then? The she kept saying hit the yellow butting but there was no yellow butting to hit Because it was the emergency shut off button. As I'm trying to figure it out. I see another customer trying to get in the unit and she couldn't get in. I ran over to let her in. Finally figure out how to get the garage door open. Did all of that just to realize we were on the wrong side of the building. The other customer I let in was on the wrong floor and she couldn't get her stuff to the 2nd floor because there was NO ELEVATOR! ended up loading her stuff up into my truck and driving it up to the 2nd floor for her. Finally walked over to the fide where my unit it was in and couldn't drive up to it because the garage door was not even functioning. I literally drove my items over to another storage facility and getting the same size with easy access into the gate and driving my items into my unit. The employee should have been a bit more thorough with explaining the facility to the customers and giving them an option on renting since it is outdated and one garage door not functional to get to the your actual storage unit.
Kerin F | First ImpressionsI had to travel to the other end of town to rent storage unit,even after downloading the app. I'm on crutches and have to rely on public transportation and after a snow storm. The move in and paperwork process is kinda complicated especially for someone in my condition.
Michael K | First ImpressionsThat ramp in second floor very difficult to use this location need an elevator for second level
jorge n | First ImpressionsRarely Seen Staff and had to always walk in a push the button for garage door to open. Other than that my experience was ok
ANGELA D | Overall ExperienceLacking A.D.A. parameters ENTIRELY w no commitment/plan to improve that
john k | First ImpressionsIt was neat that a U-Haul staffer was present to record my closing out and departure. This is USUALLY an unstaffed location.
vincent b | Overall ExperienceMorning shift staff were friendly, but evening shift staff were rude.
Niranjan A | Overall ExperienceUnfortunately due to the ramp for access to our unit made it difficult for us to access the unit. The mice feces on our stored items also was a problem. The staff was always helpful and courteous. I would not recommend the units you have to access by ramp. Thank you for your business.
nancy @ | Overall ExperienceMice in the facility on Cameron Street
Michael B | First Impressions