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Paris C | Overall ExperienceSelf Storage Units in Baltimore, MD, 21206
U-Haul Moving & Storage at Belair Rd
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U-Haul Moving & Storage at Pulaski Hwy
4301 Pulaski Hwy, Baltimore, MD 21224 View Available Units2.4 miles from this location -
U-Haul Moving & Storage of Eastpoint
222 N Point Blvd, Dundalk, MD 21222 View Available Units3.3 miles from this location -
U-Haul Moving & Storage at Washington Blvd
2929 Washington Blvd, Baltimore, MD 21230 View Available Units7.2 miles from this location -
U-Haul Storage at S Caton Avenue
1700 S Caton Ave, Baltimore, MD 21227 View Available Units7.6 miles from this location
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Storage Customer Reviews
- 4.0 Average Customer Rating
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I couldn't get help to locate the storage. Still haven't get in.
Abib G | Online Move InRat and mice feces everywhere plus the bathroom looked terrible.
Lavar R | Overall ExperienceKUDOS to the management staff
Bobbett B | First ImpressionsNo comments. Service was excellent. No complaints
VICTOR O | First ImpressionsThe General Manager was very unprofessional. Been loud and hung over.
stephen h | Overall ExperienceI booked my storage unit on Thursday prior to my move from NC on Saturday, when I arrived at the U-Haul facility they were closing however one young guy still provided me assistance and he is the only reason I did not give on star. No one reached out to me regarding my arrangements and took it upon themselves to rent the storage unit I had reserved to another walk-in customer, and was give a unit that was the size of a tall hall closet that had an obstruction in it so that made it even smaller (unit 1120), when I reserved a unit to accommodate a 1-2 bdrm apt. I read the specifics to not confused things only to be told that “Tony” gave away my unit. So when u had help on Sunday, now is turning into I have to find some help on a Monday because now everyone will be working, or find another storage facility and hopefully it will be close by to not incur any additional charges. This is by far the most frustrating and disappointing experience I have ever had with U-Haul. I may leave another message on tomorrow after I speak with management if they think they about to charge me for additional mileage or a extra day because I now have to find someone to help me during the week and everyone works during the day. Whoever Tony is needs to come unload this truck.
Renise C | Overall ExperienceWhile my storage was not well lit, it was incredibly secure. I would rent out another unit at this location, and that may possibly be in June of next year.
Kyasia J | Overall ExperienceThis storage factory has a mice issue. There was an obscene amount of rat/mice feces when I went to clean out my storage. It was so awful I was anxious about loading the things into my car. There was only one person working the front desk and a line of people. Two others showed up, and took their time logging in to help. They no longer have a share area (this is notated by a tiny note taped to a board full of words- I barely saw it), and also gave incorrect information on how to dispose of unwanted items. I drove over 12 hours to retrieve my items. I arrived on about 3hours asleep. No one in the office was helpful on how to handle the issue and they didn’t have a dumpster or area for disposing items. I took me about 1 and a half hours to figure out what to do so I could get back on the road for 12+ hours back home.
TIFFANY W | Overall ExperienceThank you!!! For all your help
ALAN M | Overall ExperienceI bought some brand new furniture and stored my furniture in the storage unit until i got a house. Got the house and was excited because i knew i had good and new furniture in the storage unit. I went the the storage unit and found rodent feces everywhere! Everything was damaged, chewed, torn, had yellow/discolored staining or had rat poop on it . Dead bugs were found and there was even a dead animal in there. This was heartbreaking and a HUGE waste of my time and money. Hopefully I’m compensated properly to replace what was lost.
Benjamin S | Overall Experience