I would and have recommended Storage Hub to others. Thank You
Glen J | Overall ExperienceCustomer Reviews
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- 4.5 Average Customer Rating
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I would and have recommended Storage Hub to others. Thank You
Glen J | Overall ExperienceEasy to work with, no lengthy process to rent and great customer service!
Hayley M | Overall ExperienceEverything was fine (except for the sawdust everywhere, this storage building must have been newly constructed). The major issue I had was cancelling my rental of the unit. I spoke with someone at Storage Hub customer service in early September and told them I would no longer be in the unit after 10/16/23. The woman I spoke to assured me she would put a note in my file to cancel at that time. On 9/5/23 at 12:28pm, I got a text message from someone at Storage Hub saying, "I heard you are moving is there anyway I can get you to stay". Then on 10/17/23 I get an email telling me I was billed for the next month. I called Curtis at storage hub and he directed me to his customer service and they said they have no record of me canceling and I'm supposed to give 2 weeks notice. I SO disappointed with this and I want my $70 back ASAP.
SCOTT R | Overall ExperienceThis storage facility was very conveniently located. It is well lighted and easy to access. The only improvement I would suggest is better latches on the unit doors. Obviously we use our own locks, but there is only one latch on each door and the quality is poor.
Patrick C | Overall ExperienceStorage units are new, clean and well maintained. The driveways are new and well maintained. Billing is convenient. The location was excellent for me.
ERIC K | Overall ExperienceWas able to rent a storage unit over the phone with Curt. Very easy to work with.
Dean H | ReservationI have used Storage Hub different times over the last couple of years. I will continue to used them. The units are clean, well lighted. The staff is helpful and easy to work with. I highly recommend when looking for a storage unit contact Storage Hub. I am a very satisfied customer.
MARY A | Overall ExperienceNever got to move in the moving company had to be canceled and no one new what was going on I expect all full refund on my card in 24 hours thank you
Christopher H | ReservationExtremely hard to get a hold of anybody. Couldn’t find storage unit. Spent 4 hours looking for it. Called/texted/&emailed and got no response for months so I couldn’t cancel. I called U-Haul direct last month, they got in touch with a “manager” from there and they told me I was good to go. I then got a late fee. I moved out in October, not December! Terrible customer service!
Stephanie H | Overall ExperienceI’ve had many storage units and this place was by far the best for the price, cleanest, well lighted, and safe. I would rent from Storage Hub again. Semper Fi
Matthew D | Overall ExperienceI appreciate the fast and easy service that you provided. I needed q place to put my stuff while I moved to the area, and this place was just what I needed!
Steven W | Overall ExperienceI would rent a unit from Curtis at Storage Hub any time. Great place and reasonable prices
Joy G | Overall ExperienceOwner was great, when an issue arose he was johnny on the spot...great guy
Mark k | Overall ExperienceEasy to deal with and clean units.
Alan R | Overall ExperienceAbsolutely would use this again should i ever need to. Much nicer than ones I’ve looked at prior. And the owner was very friendly and helpful. 😊
Jennifer T | Overall ExperienceI only needed the unit for a short time, however everything went smooth. Very nice place. I would rent again in the future if I need to.
Tom M | Overall Experience