Good facility. Well maintained. Asked the "call center" twice to have owner call me regarding leaving the unit and got no communication back. Otherwise, nice place.
Ben D | Overall ExperienceStorageHub
1901 Verlin Rd, Green Bay, WI 54302Comentarios de clientes
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- 4.5 Average Customer Rating
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Good facility. Well maintained. Asked the "call center" twice to have owner call me regarding leaving the unit and got no communication back. Otherwise, nice place.
Ben D | Overall ExperienceClean well maintained, Easy Accessible,and paved roads, Great location !!
TOM K | Overall ExperienceUnit was available when expected. It was clean and a great location for us. Landlord has been responsive and helpful. So far, very satisfied.
Michael F | ReservationRead the imaginary part where you need to give a 14 day notice when you vacate your storage. My contract does not state it. Called June 24 to let the know the storage was empty and clean, they send me a email June 27 saying I vacated the storage in that date. Guess what the billing cycle was every 26th. Called various times to get my deposit refund and no one has called back. Don’t abide by the contract and will rip you off with the imaginary 14 day notice. BEWARE 0 rating for thieves.
Joanna R | Overall ExperienceThis storage company has been great all around. Will use again in the future when needing extra storage for myself.
LAUREN V | Overall ExperienceHi, As discussed with the employee yesterday, will be moving into the unit on Friday, May 10 and will call next week to ensure the unit is ready for us to move in. Thanks.
JENNIFER B | ReservationI would and have recommended Storage Hub to others. Thank You
Glen J | Overall ExperienceEasy to work with, no lengthy process to rent and great customer service!
Hayley M | Overall ExperienceEverything was fine (except for the sawdust everywhere, this storage building must have been newly constructed). The major issue I had was cancelling my rental of the unit. I spoke with someone at Storage Hub customer service in early September and told them I would no longer be in the unit after 10/16/23. The woman I spoke to assured me she would put a note in my file to cancel at that time. On 9/5/23 at 12:28pm, I got a text message from someone at Storage Hub saying, "I heard you are moving is there anyway I can get you to stay". Then on 10/17/23 I get an email telling me I was billed for the next month. I called Curtis at storage hub and he directed me to his customer service and they said they have no record of me canceling and I'm supposed to give 2 weeks notice. I SO disappointed with this and I want my $70 back ASAP.
SCOTT R | Overall ExperienceThis storage facility was very conveniently located. It is well lighted and easy to access. The only improvement I would suggest is better latches on the unit doors. Obviously we use our own locks, but there is only one latch on each door and the quality is poor.
Patrick C | Overall ExperienceStorage units are new, clean and well maintained. The driveways are new and well maintained. Billing is convenient. The location was excellent for me.
ERIC K | Overall ExperienceWas able to rent a storage unit over the phone with Curt. Very easy to work with.
Dean H | ReservationI have used Storage Hub different times over the last couple of years. I will continue to used them. The units are clean, well lighted. The staff is helpful and easy to work with. I highly recommend when looking for a storage unit contact Storage Hub. I am a very satisfied customer.
MARY A | Overall ExperienceNever got to move in the moving company had to be canceled and no one new what was going on I expect all full refund on my card in 24 hours thank you
Christopher H | ReservationExtremely hard to get a hold of anybody. Couldn’t find storage unit. Spent 4 hours looking for it. Called/texted/&emailed and got no response for months so I couldn’t cancel. I called U-Haul direct last month, they got in touch with a “manager” from there and they told me I was good to go. I then got a late fee. I moved out in October, not December! Terrible customer service!
Stephanie H | Overall ExperienceI’ve had many storage units and this place was by far the best for the price, cleanest, well lighted, and safe. I would rent from Storage Hub again. Semper Fi
Matthew D | Overall ExperienceI appreciate the fast and easy service that you provided. I needed q place to put my stuff while I moved to the area, and this place was just what I needed!
Steven W | Overall ExperienceI would rent a unit from Curtis at Storage Hub any time. Great place and reasonable prices
Joy G | Overall ExperienceOwner was great, when an issue arose he was johnny on the spot...great guy
Mark k | Overall Experience