Text said lock would be in the unit. The lock was not in the unit. We had to walk to the office.
Tanya R | Online Move InSelf Storage Units in Gainesville, FL, 32609
U-Haul Moving & Storage of Gainesville
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Storage Customer Reviews
- 4.5 Average Customer Rating
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I moved to WPB and needed storage. The facility was more than enough. After a longer period than I was hoping for I finally closed my storage unit. Everything went very smoothly. I would highly recommend using this storage facility.
James M | Overall ExperienceThe staffs are very friendly & helpful and especially the store manager TJ shows his professionalism when we speaks to a customer.
Jose P | Overall ExperiencePricing wasn't bad and availability was good
Christian L | Online Move InEverything was wonderful EXCEPT when ordered a unit online I as told I would get a lock for free. When I checked out it was still free. Bit when I went to get everything I was charged for a lock. Very disappointing
Jolene M | Online Move InI have been using U Haul for storing my stuff all the time
Eduardo Q | Overall ExperienceCrooked people work there who either don’t know how to properly read or are using the trucks themselves and having other unknowing customer pay for them.
katrina k | Overall ExperienceHad a unit for almost 3 years. No problems. Staff always willing to help. Thank you.
Stan T | Overall ExperienceThe bathroom has been out of order forever. I take medicine that makes me urinate more than the average person. I am 72 years old. When I have to pee I have to pee. Having to stop what I am doing. Having to walk to the front to use the bathroom is ridiculous. I am normally pulling a trailer. So I close up my trailer. I have to drive up front. Use the bathroom. Drive my trailer back to my storage unit. Back my trailer in. Start my process over again is ridiculous. I was paying $165 a month for my storage unit. You can have the bathroom in my building working!
Cates S | Overall ExperienceThe keypad to access my unit was down over the weekend. I could not fully move everything over the weekend as I could only access my unit durning office hours.
Matthew L | Online Move InWe have used this U-Haul location for 4 years. It has always been friendly, clean, safe & secure. We are leaving, only because we no longer need to store items.
Judith H | Overall Experience