We found a dead rat in our unit as we were moving out, but, to be fair, we also had our stuff stored there for over 5 years, so we expected that to be a risk and knew that some stuff would not be salvageable. The office staff are absolutely incredible people though, we just love Tracey and James to death! We'll miss them, we're just very thankful to have finally gotten into our own house!!
Richard Y | Overall ExperienceSelf Storage Units in Fort Worth, TX, 76133
U-Haul Moving & Storage at Hulen
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Storage Depot Altamesa
3351 Altamesa Blvd, Fort Worth, TX 76133 View Available Units
(U-Haul Neighborhood Dealer)1.8 miles from this location -
U-Haul Moving & Storage of S Fort Worth - Altamesa
3450 Altamesa Blvd, Fort Worth, TX 76133 View Available Units1.8 miles from this location -
U-Haul Moving & Storage of S Fort Worth - Altamesa
3019 Altamesa Blvd, Fort Worth, TX 76133 View Available Units1.9 miles from this location -
3 Way Storage
1200 Fm 1187 West, Crowley, TX 76036 View Available Units4.8 miles from this location
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Storage Customer Reviews
- 4.5 Average Customer Rating
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I had been with U-Haul since 1991 never had a problem on April 2 2024, I notice my unit was broken into. The manager now was not very helpful. I had to get a police report and I reported to Corporate. My treatment with her was not pleasant and I was already upset that I was violated after all these years .
LUCY H | Overall ExperienceThe Manager/GM was very nice, helpful and knowledgeable. She was quick to provide me with an alternative solution.
Kiesha K | Overall ExperienceI rented one climate controlled and 2 regular storage units with insurance on each. Glad you had everything I needed!
Phyllis B | First ImpressionsThe temper controlled storage area was kept bug free and theft free. The only beef I had was there should be a light inside the storage and a bathroom near by.
ELIAS M | Overall ExperienceThese guys are the best. Keon called me the day before to confirm the details of the move and called the morning of to let me know they were on the way. Very professional, nice and moved me quickly.
Tiffany R | First ImpressionsThe staff was very professional, courteous, and helpful. The storage experience was not do good. The unit had been infested with rats and sustained some water damage that had nothing to do with the staff. The experience with the insurance company to recover for damages was a less than favorable. The insurance requested a picture of the actual water coming from the ceiling. If I could take the staff and move them to another facility I would rent use the storage again otherwise not a chance.
Keisha C | Overall ExperienceThank you to Mike Neff for going above and beyond. Also thank you to Tracy, the manager at my location.
Lisa G | First ImpressionsStaff was very helpful and storage unit was great
Lavette H | Overall ExperienceMs Tracy is so awesome. I appreciate everything .
Glennis H | Overall Experience