One of the employees was not trained and the one stayed on the phone
Deborah Durden | Overall ExperienceSelf Storage Units in Macon, GA, 31211
U-Haul Moving & Storage at Gray Hwy
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Macon Storage West
4332 Log Cabin Drive, Macon, GA 31204 View Available Units5.4 miles from this location -
Smd Self Storage
4306 Gray Hwy, Gray, GA 31032 View Available Units10.6 miles from this location -
North Davis Storage
1007 N Davis Drive, Warner Robins, GA 31093 View Available Units14.1 miles from this location -
AA Storage
68 Green St, Warner Robins, GA 31093 View Available Units
(U-Haul Neighborhood Dealer)15.3 miles from this location
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Thank you for your patience when our off loading into your storage units took longer than anticipated!!
Tyna Schneider | First ImpressionsMs. Singleton and her staff were extremely helpful and highly professional. An overall good experience.
Charles Kennedy | Overall ExperienceHomeless individuals had access anytime ! No management or employees ever available during business hours . Horrible experience should be shut Down for safety reasons
RAVEN CAMPBELL | Overall ExperienceSmelled like very strong Pee, like homeless people live there. Owner seemed indifferent, if it wasn’t for the free storage would not have chosen this location.
Kyressya Swanigan | First ImpressionsMy name is wrong I told them one name and they have a different name on here... I said Moss how did y'all get Carter???
Deborah Moss | First ImpressionsThanks
Joyce Cathey | Overall ExperienceUNABLE has always been my go to truck rental company. However, my first hand observation of your staff being rude to the customer in front of me which then transferred to me. No customer service or people person skills at all. If he treats every single one of UHaul's customers in this fashion and he continues to remain employed?? I certainly will think twice before coming back there.
Cynthia Patterson | Overall ExperienceWe've had this storage for a few yrs now and it fit our needs. The only thing i would say is they need to get a dumpster to keep it cleaner around there. The storage fees are high enough to cover the cost.
Katherine williams | Overall ExperienceMy furniture was completely destroyed, and the manager, who called himself the owner, was extremely rude to me.
LAKEITRICE JENKINS | Overall ExperienceEven though I had the card key both times I arrived I had to have staff unlock the doors. So what’s the point of the card? The facility was poorly lit, not climate controlled, extremely hot that made moving harder than it should be And it was full of roaches which got into boxes that I brought home with me then had to fumigate my house. DISGUSTING This is not a facility I would use again or recommend.
marsha frazier | Overall ExperienceNice people and very helpful
LEVAR WASHINGTON | First ImpressionsThe facility was not climate controlled so it was unbearabley hot and made the moving experience miserable and the storage facility itself was full of roaches. This means where ever I move to I will have to have the added expense of fumigation if I don’t want to bring your roaches to my new home.
marsha frazier | First Impressions