Neamiah was absolutely stellar to interact and deal with! Great job!
DOUGLAS R | Overall ExperienceSelf Storage Units in Ontario, CA, 91761
U-Haul Moving & Storage of Ontario
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U-Haul Moving & Storage at Garey Ave
2190 N Garey Av, Pomona, CA 91767 View Available Units6.7 miles from this location -
U-Haul Moving & Storage at Holt Ave
1512 W Holt Av, Pomona, CA 91768 View Available Units7.9 miles from this location -
Fontana Self Storage
10533 Beech Av, Fontana, CA 92337 View Available Units
(U-Haul Neighborhood Dealer)9.5 miles from this location -
U-Haul Moving & Storage at Foothill Blvd
16823 Foothill Bl, Fontana, CA 92335 View Available Units11.8 miles from this location
Storage Customer Reviews
- 4.5 Average Customer Rating
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Neamiah, especially, and the other staff were amazing in their customer service!
DOUGLAS R | First ImpressionsThe Upstairs units weren’t it. It’s really difficult moving stuff using a ladder.
Ernst C | Overall ExperienceI had my storage for a couple years and then they decide to take the hallway away without a notice and still expected me to pay full price for the major inconvenience
jesus o | Overall ExperienceThe concept of upstairs without reasonable access was not clear. I did not ever move into this storage but when I used the code to access the facility it considered me moved in although I was never actually in the loft.
Christen Z | Online Move InNothing but homeless ppl inside that shouldn’t be there as well as the employees were rude and smoking inside the building
GABRIEL C | Overall ExperienceThe only thing you might want to consider at some time is having a different code for the door access than you have for check-in/check-out, so I could check in and give the door code to my moving helpers while still keeping my personal check-in code private. That way, nobody but me can check-in (and you can't open the door without checking in first, so that feels like it would be more secure). Just a thought; very happy with the service, the cost is reasonable, and location is convenient. Thank you!
Scott C | Online Move InAbel and Nehemiah are excellent managers and deserve a raise or promotion or both. They go above and beyond their duties and should be commended for it
Amy H | Overall ExperienceThe staff has been very helpful and friendly so far. Would recommend to others.
Crystal O | First ImpressionsThe only thing I didn't like it the no elevator or ramp to the upper level. Kinda inconvenient I'd you have a lot of stuff or heavy stuff.
Anthony G | Overall ExperienceDue to unforeseen circumstances, the facility had to change access to our unit. It was not feasible for my husband and I to access our unit using portable stairs. Over the last 2 years, the access hours changed which was difficult for us with working schedules. We did have to remove our storage items in an expedited manner due to the facility needing to make changes by a specific date. Abel was very accommodating and provided very good customer service.
Toni G | Overall ExperienceThe only negative thing I have to say is, some folks would let others in without the card, I bumped into a homeless woman using the restroom while going to my unit!
GRACE M | Overall ExperienceCool Management cool workers and your facility is cool
Willie G | First ImpressionsMy experience with 4 contact, quoted less than what it cost. If it weren't forgr Anel, o would never use Uhaul again
Linda M | Online Move InThe staff is very amicable, respectful, and willing to help you.
CARLOS O | Overall Experience