when we arrived to load our assets into the storage unit, our neighbor in the adjacent unit had the entire corridor blocked with his junk. Our load in was completely blocked. We had to ask management to have ask him to move so we could load in. After swearing at us for making him move his stuff, the neighbor (who looked homeless and was living out of his car and the storage locker) proceeded to stand and watch us load our stuff into the storage locker. Taking a visual inventory of all our assets. Then the neighbor told us that there had been three break-ins into storage lockers in our row in the last two weeks including his sisters locker that was completely cleaned out by thieves the day before. He also showed us the tools in his locker that could easily cut off the lock on our unit and where the thieves typically come into the facility over the wall. We immediately took all of our belongs back out of the unit and left. I called the next day and told the facility manager what happened. They are refusing to refund us our money. We will be filing a small claims law suit with our legal team to get our money back.
Walter W. | Overall ExperienceFederal Heights Storage
9230 Federal Blvd, Federal Heights, CO 80260Comentarios de clientes
Available Units (All Sizes are Approximate)
Drive Up Storage
Located outside, drive up storage units provide customers convenience. Much like a garage at home, pull up with a vehicle anytime during access hours to quickly load and unload your possessions.
-
CA05, 10x20.png)
Large | 11' x 24' x 8.5'
Drive Up No Climate No Electricity
4 Bedroom Home or larger (2,000 sq. ft. & above)- Rate:
-
$169.00
Per Month
2 Units Left!
Rent Now to Secure Your Room! -
Large | 11' x 24' x 10'
Drive Up 1st Floor Outside Level Drivethrough No Climate Rollup
4 Bedroom Home or larger (2,000 sq. ft. & above)- Rate:
-
$325.00
Per Month
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
when we arrived to load our assets into the storage unit, our neighbor in the adjacent unit had the entire corridor blocked with his junk. Our load in was completely blocked. We had to ask management to have ask him to move so we could load in. After swearing at us for making him move his stuff, the neighbor (who looked homeless and was living out of his car and the storage locker) proceeded to stand and watch us load our stuff into the storage locker. Taking a visual inventory of all our assets. Then the neighbor told us that there had been three break-ins into storage lockers in our row in the last two weeks including his sisters locker that was completely cleaned out by thieves the day before. He also showed us the tools in his locker that could easily cut off the lock on our unit and where the thieves typically come into the facility over the wall. We immediately took all of our belongs back out of the unit and left. I called the next day and told the facility manager what happened. They are refusing to refund us our money. We will be filing a small claims law suit with our legal team to get our money back.
Walter W. | Overall ExperienceThe employees were very helpful and courteous.
Jane L. | Overall ExperienceI only would not recommend because our rent increased every few months. Otherwise, we had no problems. Staff was great and very accommodating. Facility was great and felt secure.
Noah M. | Overall Experienceno and i think your units are priced to high and when your late they jack the price. so mine went to aution quick. your not good for anything didnt help so i lost everything.
renae r. | Overall ExperienceStaff were very helpful in getting the unit rented and even called when they found we had locked our unit incorrectly so we could avoid having the contents stolen. We would definitely recommend them.
Michael T. | Overall ExperienceThe regular guy who is there most of the time was great.But the lady that subs for him (I've only talked to her on the phone) really needs to work on her customer service skills.Total _____ !
STANLEY W. | Overall ExperienceI will be back if I ever need storage needs!
William T. | Overall ExperienceFriendly, helpful staff.
Jennifer D. | Overall ExperienceBrandi was amazing, she was super friendly. After a mix up with a reservation and a misunderstanding she got us in smoothly and was super helpful!
dezyre m. | ReservationUpon arrival Federal Heights Storage said they would not honor our storage reservation through UHaul. Their employee was very rude and offered no assistance. We had to find a new storage company.
michael m. | ReservationNever got there because they close so early.
emily k. | ReservationUpon arrival at 530pm the storage company was closed which was very disappointing.
Bonnie R. | ReservationEveryone was so very helpful, specially Pearla. She helped me find someone to help me unload my truck. I'm 66 year old woman and tried to do it myself and couldn't. , so the help was great. LJ Brown
Linda B. | ReservationFantastic attitude, front staff exceeds all expectations. Informative and friendly made the process fast and easy
Jason W. | ReservationPleasant front desk consultant
Tracie M. | ReservationNever visited the facility, but am being forced to leave a review to get my money back.
Michael W. | ReservationNone
MARIA Y. | Overall ExperienceAfter I got my needs straight .IE a container not a truck. She fixed me right up . Everything went fine no problems at all. They were great.
Anthony T. | ReservationI was greeted politely and set up was quick and enjoyable. The unit itself was clean and the correct size I needed. Price is great. Customer service was phenomenal. Impressed.
SHAWNA C. | First ImpressionsDecided I actually didn`t need the service, and it was easy to let them know, no hassle.
Privacy R. | First Impressions