Please send my appreciation to the staff at U-Haul on college road in Fairbanks, Alaska. Staff were kind and helped me find my storage unit when I first stored my items. As I was moving out a bathroom flooded and I saw staff respond within minutes and by that evening it was completely cleaned up. They were also prompt and friendly when I closed my current account. I have used this location twice and have enjoyed both experiences. Thank you so much for helping during multiple moves.
AMANDA F | Overall ExperienceSelf Storage Units in Fairbanks, AK, 99701
U-Haul Moving & Storage of Fairbanks
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U-Haul Moving & Storage of North Fairbanks
351 Old Steese Hwy N, Fairbanks, AK 99712 View Available Units1.8 miles from this location -
U-Haul Moving & Storage of South Fairbanks
3115 Airport Way, Fairbanks, AK 99709 View Available Units2.7 miles from this location -
U-Haul Moving & Storage of North Pole
1976 Richardson Hwy, North Pole, AK 99705 View Available Units8.7 miles from this location
Storage Customer Reviews
- 4.5 Average Customer Rating
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Fantastic.
LARS O | Overall ExperienceExcellent custom service. Very professional and courteous. Thank you for being helpful when addressing my concerns.
ADELITA V | Overall ExperienceGive the man a raise that helped me
BRADLEY D | First ImpressionsNo lights on my side if the unit but still excellent
Tyler J | Overall ExperienceI can not say enough good things about Uhaul. I became behind on my bill and Diane was willing to work with me to get my things out of storage. The problem was I was in a different city for surgery, then after that recovery had to be flown back to that same city for an emergent surgery. She worked with me and did not put my unit up for auction which she would have been well within her right. Teri also was trying to work with me. In this day in age this type of above and beyond customer service is sooooo hard to find and almost obsolete. My only critique would be that Uhaul should take partial payments. I would have been able to keep my stuff there and would have been able to make my account up to date. I thought it was a bit weird they do not take partial payments. Diane also left me speechless and feeling blessed; when she had the police and fire Chaplain come visit me in the rehab hospital. That made me speechless, but I felt so blessed and special. For her to take the time to think of doing and then actually making it happen. I can not thank her enough!
kerry p | Overall ExperienceGreat staff. Very helpful and friendly.
MCKAY R | Overall ExperienceIt was time for me to go find new things in life, and the time I had storage units there were good. Thank you
JOHN M | Overall ExperienceI had a bunch of stuff damaged in a ceiling leak that I wasn't told about. When I tried to file an insurance claim it was closed for no reason.
Austin W | Overall ExperienceVery helpful. Thank you for all of the help.
CODY H | Online Move InThe inside of my storage unit got wet. All items on the ground were wet or had water damage. Poor conditions for storage on the outside units. Would definitely recommend indoor storage units. Security is top notch.
AMEERAH T | Overall ExperienceClean and secure with you Great prices for storage units and the staff is very helpful I would definitely recommend this place to anybody needing a storage unit.
Brenda F | Overall ExperienceSuper friendly staff
GARY W | Overall ExperienceAmazing customer service and convenient location.
Travis S | Overall ExperienceTerrible communication will billing
Megan F | Overall ExperienceClean and easy to use.
Joseph P | First Impressions