Costumer service at UHaul in Dempster av, Evanston is particulary good!
Adriana G | Overall ExperienceSelf Storage Units in Evanston, IL, 60201
U-Haul Moving & Storage of Evanston
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
-
![Example storage unit layout]()
Small | 5' x 5' x 7'
Miscellaneous Storage
Size Guide- Rate:
-
$69.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $69.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small | 5' x 10' x 7'
1-2 Bedroom Home
Size Guide- Rate:
-
$114.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $114.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
-
![Example storage unit layout]()
Medium | 10' x 10' x 9'
2-3 Bedroom Home
Size Guide- Rate:
-
$204.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Elevator
- Climate
- Rate:
- $204.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
Split Level Storage
-
![Example storage unit layout]()
Small | 5' x 5' x 7'
Miscellaneous Storage
Size Guide- Rate:
-
$59.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Heated
- Rate:
- $59.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
Storage Lockers
-
![Example storage unit layout]()
Small | 5' x 5' x 6'
- Rate:
-
$54.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- Heated
- Rate:
- $54.95 Per Month
-
![Example storage unit layout]()
Small | 5' x 5' x 4'
- Rate:
-
$54.95
Per Month
- Lockers
- 1st Floor
- Lower Level
- Heated
- Rate:
- $54.95 Per Month
What Is Online Move-In / Rent Now?
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Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I was really dissapointed with the entrance at your storage facility. As a customer, I have had a terrible experience trying to get items into the storage unit. I feel it is important to bring this issue to your attention so that it can be addressed and improved for future customers. Firstly, the parking situation is frustrating. Having to park on the street and then walk to the entrance is inconvenient, especially when carrying large or heavy items. Additionally, the double doors at the entrance only open one at a time, causing a bottleneck and making it difficult to maneuver items inside. Furthermore, the door that does open has no way to hold it open, making it challenging to enter with multiple items. Moreover, the sidewalks leading to the entrance are crooked and cracked, making it even more difficult to navigate with a cart or items on wheels. It is also concerning for safety reasons, as someone could potentially trip and get hurt. I understand that the facility is well-maintained and the staff is wonderful, but the entrance on the back of the building is very disappointing. To be honest, if I wasn't in a hurry, I would have canceled my rental and looked for another facility with a more convenient entrance. I believe that the entrance should be a priority for any storage facility, as it is the first point of contact for customers and can greatly affect their overall experience. I hope that you will take my feedback into consideration and make improvements to the entrance of your facility. I value your services, but I cannot overlook the inconvenience and frustration caused by the current entrance situation. Thank you for your attention to this matter. I look forward to hearing back from you and seeing improvements made to the entrance in the future.
George G | First ImpressionsEveryone was super nice and accommodating
Michelle j | Overall ExperienceOf all the storage facilities in Evanston, U-Haul is number one, not least of which because they also have trucks on site ready to rent. The facility is clean,, secure and well maintained. They also have PLENTY of moving carts available (unlike other facilities I won’t name). The only drawback is lack of parking. I don’t have a car so that’s not an issue — BUT — if you rent a truck and you’re planning on meeting movers or helpers, you should be forewarned that you cannot park on Dempster or on the side street adjacent to U-Haul — so time your meetups accordingly or be prepared to park around the corner on Greenwood and wait. It would help if they had a few designated parking spots available.
Audrey H | Overall ExperienceOne guy was consistently helpful and outstanding; he is older than the rest of the team and they should learn how to behave from his example. The younger team members are consistently rude and go out of their way to avoid all human contact, especially with the customers. The storage spaces are fine but the people are awful with one exception as above
Molly M | Overall ExperienceNice customer service
TYROAM M | First ImpressionsStaff was professional friendly and knowledgeable made the process easy
Victor G | First ImpressionsI would not recommend this facility. The unit itself was fine, though it was very inconvenient to go up and down a flight of stairs while hauling heavy items. There is no parking in the lot, and staff were rude about us parking temporarily to check in. My partner and I had rented a truck to move the items out of my unit. We were unable to e-check in for our rental and had to go in to the office. Staff were more concerned with personal phone calls and conversations than trying to check in guests. The truck we were given had broken glass, a straight razor blade and various nails and screws in the back and on the ramp. The parking lot was littered with similar items and smelled strongly of vomit while picking up our truck. The mobile check out process for the actual unit was easy and convenient.
Emily G | Overall ExperienceCustomer service has been the best service in the state of Illinois for the last yr of my service.
alex h | First ImpressionsStaff was outstanding! Professional, kind, patient and considerate.
Mary A | Overall ExperienceIt has been a terrific experience! Staff were very helpful and accommodating.
Gretchen W | First ImpressionsEverything- from setting up an account, storing items for the summer, moving items out, and canceling service - was easy! I encountered no issues except for limited parking which was expected since the facility is in a city.
Trina D | Overall ExperienceStaff is always friendly and helpful. I use U-haul regularly in many different states, and this U-haul has great staff!
Steve S | Overall Experience