Customer did not leave a comment.
DERRICK N | First ImpressionsSelf Storage Units in Baltimore, MD, 21224
U-Haul Moving & Storage at Pulaski Hwy
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
-
U-Haul Moving & Storage of Eastpoint
222 N Point Blvd, Dundalk, MD 21222 View Available Units2.1 miles from this location -
U-Haul Moving & Storage at Belair Rd
4650 Belair Rd, Baltimore, MD 21206 View Available Units2.4 miles from this location -
U-Haul Moving & Storage at Washington Blvd
2929 Washington Blvd, Baltimore, MD 21230 View Available Units5.8 miles from this location -
U-Haul Storage at S Caton Avenue
1700 S Caton Ave, Baltimore, MD 21227 View Available Units6.2 miles from this location
Other U-Haul Services
Storage Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Big pest problem
Sade B | Overall ExperienceThe bathrooms could use some work. Cleaning was poor and they were usually not well supplied. I also found the main garage door was usually not working. That was not a big deal for me because I could also use the sliders to get things in and out. Overall the important components...security, access and facility lighting were great!
JON B | Overall ExperienceThe amount of mice droppings and there was a roach in my belongings smh
Keeshawn R | Overall ExperienceInfested! DIRTY! Not even appropriate to store furniture or any household goods in. RODENTS
Stephanie E | Overall ExperienceStaff very nice and helpful especially the women
Michael M | Overall ExperienceWhen I arrived to take my furniture out of storage,there was one door open.trucks were blocking the other doors that go up,full of snow. There was a person using that door. Finally Greg that works there,open another door,after we ask,after sitting in our own uhaul for 11/2 ,waiting to get inside storage,to get our furniture. Then the elevator wasn't working, and never did.we had to take turns,with guy that was already there,using the service elevator. Mice droppings were everywhere,in our storage bind.even on our furniture. Pulled cotton out a couch,so I had to throw my sofa chair. Awful experience. .never recommended anyone going there.
Addie T | Overall ExperienceI thought the storage was 24 hour I couldn’t get in 2:30 in the morning
robin f | First ImpressionsI took advantage of the free storage rental after I rented a truck. It was convenient and just what I needed. As I was moving to another state.
Martina J | Overall ExperienceWoman at the desk is ignorant and rude. Terrible customer service
Tekaira B | Overall ExperienceMy move out date was 11/17/23 not 12/05/23
Melinda I | Overall ExperienceStaff very rude and unprofessional especially one of the ladies at the counter, the one with the darkest skin. She’s extremely rude and disrespectful with her terrible attitude and unwillingness to be just, honest and professional. As of today i still have not received my refund due from my cancellation of the insurance I added after someone tried to break my lock to get into my storage room. I emailed the manager Ms. Sharon L on June 8th 2023 to tell her that my renters insurance with GEICO does cover my storage room at Uhaul also. My email explicitly asked for a cancellation of the insurance from uhaul I was paying and I also attached a copy of my proof of insurance/ declaration page from GEICO. On October 30th i came by to move out but my storage unit was illegally locked by Uhaul even though my account was paid in advance. The white male i dealt with promised walked with me my helper to my unit. However he was unable to unlock the uhaul lock on top of my own lock but he promised to come back to cut out the illegal lock but he didn’t. I had to reschedule my move for the 31st instead because of the lock Uhaul put illegal my on top of my own lock, causing me to pay extra for bringing movers. On October 31st i met with Ms Sharon the manager to let her know of my dissatisfaction and also ask for a refund for the month of November and the refund for the insurance from June to October 2023. I still have not received the refund of the insurance. Ms Sharon asked me to resend the original email from and I did however still no refund yet. Please refund my money. Fatima
Fatima S | Overall ExperienceThank you for understanding my situation and working with me when I have a mishap God Bless
RICHARD H | First ImpressionsGreat service and the employees knew what they were doing. Thank you!
Whesley D | Overall ExperienceI wouldn’t recommend this place anymore (pulasky hwy). The storage room smells so terrible and filled with rodents and roaches. I had to throw my ($350) sofa in trash, as it was filled with rodent and roaches poop and smells terrible. People at the store were very unfriendly. I suggest better help them learn how to handle customers.
Divin S | Overall ExperienceRat poop all over my furniture, the room smells like rotten basement. I moved with rat poop from Maryland to my new state in my boxes and between my sofa, Customer service was horrible one girl was filled with attitude, They are lazy and unprofessional
Nash G | Overall ExperienceSharon laugette your manager was rude April rent was paid twice and she put untrue notes on my account after my bill was paid up she didn't forward the information to the main office I couldn't get a truck to move my belongings had to get my daughter to rent a truck from another location belair Rd Kenya Marshall and she sent a letter stating I owe a 179.00 for September and my belongings are gone August 9 2023 and she knows this
Mildred M | Overall ExperienceThe staff was super professional and knew what they were doing. After coming from a long drive, it was nice to have people make the process as painless as possible with quick problem solving skills and overall kindness. Thank you again!!!
Whesley D | First ImpressionsComputers are constantly down, which delays productivity.
yvonne c | First Impressions