I just received an email saying that I moved out of your facility on the 19th of this month but to my knowledge I have not moved anything out of the facility so I will be im contact with that location as soon as they open thanks
Ernest A | Overall Experience380 Storage of Denton
3900 E University Dr, Denton, TX 76208Comentarios de clientes
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I just received an email saying that I moved out of your facility on the 19th of this month but to my knowledge I have not moved anything out of the facility so I will be im contact with that location as soon as they open thanks
Ernest A | Overall ExperienceElevator was out on several occasions for multiple days and manager was not sympathetic at all. One time the elevator was out for weeks “waiting on a part”. Had to move furniture up the stairs, with a turn. On one occasion my code did not work but they couldn’t explain why and just added me back on the system. Rent has gone up about every six months. Not worth it for the problems. Glad to be done with this one.
DOUGLAS H | Overall ExperienceLeak in storage unit was reported several times until finally fixed. That is the only reason I would not recommend it. A lot of things got damaged. I am submitting an insurance claim and did email the pictures of damaged items to Director of Operations Jaimi Carbajal.
Fawn H | Overall ExperienceStaff was always kind and accommodating. Facility was always clean. I would rent here again should the need arise.
Julie T | Overall Experiencewe rented a storage unit for our daughter, the people were very helpful, friendly. the move in and move out were very easy . nice people, and place.
Polly F | Overall ExperienceThis facility was constructed at minimal cost. The units have no light whatsoever and there is only one outlet for an entire row of units. The greedy owners took every opportunity to jack the monthly rental fees. I will never, ever, ever rent anything from this company again.
STEVEN J | Overall ExperienceThe office rep was very helpful!
Kristen C | ReservationI called to rent a storage an needed that evening was told by two different people this was possible so I signed contract online they took my cc information gave me gate code everything as planned until I got to facility and could not get in. Three calls later was told because it was after 5 I had to wait till next business day to get in. Was told someone would call me back that evening I still have not received a call back. Asking for refund will have to wait for that VERY POOR BUSINESS PRACTICE WILL NEVER RECOMMEND THIS FACILITY TO ANYONE.
Amber B | Overall ExperienceI was at the facility for over 3 years. The staff (especially Matt) we’re very friendly and accommodating with my needs. I recommend this storage facility.
KAY H | Overall ExperienceMr Matt was a very nice gentleman he was amazing an friendly he made my day every time I seen him it was a pleasure doing business with him it’s the small things that went a long way
Carolyn K | Overall ExperienceMatt was outstanding during the entire process. He made sure we were as comfortable as possible while it was 109 on our move out. He was professional and showed compassion during this transition. Thanks again Matt!!
Brianna C | Overall ExperienceThe best storage facility I have ever used! Friendly staff and the place was clean and well maintained. Other than the hassle of US 380 HWY, it was always a pleasant visit.
CRISTINA P | Overall ExperienceI was impressed by the staff. The person at the desk was very friendly and helpful. I had a good experience with the storage unit as well as the U-haul truck rental for moving stuff into & out of the unit. If I need to rent another storage unit, I will rent here.
Anita E | Overall ExperienceExcellent service. Unit was ready. Manager on duty was very nice and helpful. Move was very easy. Great customer service.
Anita E | ReservationThe rates went up significantly year over year at a. Rate not comparable to cost of living. Otherwise no issues
KEITH C | Overall ExperienceEven though the unit we rented was not in a climate controlled area, the building was well insulated so that it was not overly hot or cold and our stored items did well in the unit.
roberta r | Overall ExperienceThe staff was always helpful . Great experience
Jack L | Overall ExperienceExcellent storage, very clean, lighted and the staff super friendly and ready to help you at any time.
EDUARDO A | Overall ExperienceHorrible!!!!
Tracey C | Overall Experience