Each month I had to go in and change my payment method and sometimes it would work but most times it would revert to a different credit card. I also changed my name and address several time in my profile yet I still got the notices in the old name and address
SHERRI MILLER | Overall ExperienceSelf Storage Units in Beckley, WV, 25801
U-Haul Moving & Storage of Beckley
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
-
Mountaineer Mini Storage
1189 Ritter Dr, Daniels, WV 25832 View Available Units5.3 miles from this location -
Riverside Self-Storage
406 Riverside Drive, Hinton, WV 25951 View Available Units19.8 miles from this location -
Big G Storage
785 Riverside Dr., Welch, WV 24801 View Available Units34.9 miles from this location -
U-Haul Moving & Storage of Patrick Street
1701 W 4th Ave, Charleston, WV 25312 View Available Units46.9 miles from this location
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Lower prices would be great
TIMOTHY DOYLE | Online Move InGreat company who is for the customer.
ETHAN SHAMUS LAFFERTY | Overall ExperienceI am old and have done storage units like this. I asked for help since I wasn't sure of what I was doing. He showed how to do everything and his attitude about helping me was EXCELLENT!!
CAROL JOHNSON | First ImpressionsMoving staircase to access upper units in my section of building was broken and barely moved. It also would not safely raise the wheels, essentially causing me to have to stand on it while unsecured, with all 4 wheels touching the ground. This isn't a huge issue since I plan on using the unit for longer term, until I move homes, but it's pretty unsafe to use during my visit(s).
Christopher Kennedy | Online Move InNever received an invoice for the second month, but my son Christian was sent a letter addressed to me threatening rental suits to all our personal for $45 plus a late fee of $10.00. A simple phone call or text would be appreciated. I have used U-Haul a number of times and served the Beckley,WV area. Having been retired from military after 23 years, owned a radio station, and eventually retired as a high school principal; this was to me an unprofessional for a bill less than 30 days.
ALBERT MARTINE | Overall ExperienceThe only problem was the sign in when renting the areas. The required use of the cell phone to take pictures and scan drivers license did not work very well. I believe the associate was named Zach and he was very helpful and courteous.
Jerry Redden | First Impressions