Great customer service and any assistance that was needed. Very clean inside & out. Thank you

The positive about this place is an employee, John. He is always friendly, helpful and kind. The facility itself is inconvenient because of its proximity to a major highway and how cramped parking is.

I would have to say Kate Pieper and the crew at the Richardson Texas location and the mid Park location are outstanding easy to work with great people very pleased with highly recommend.

This was the worst Experience I ever had my storage was broken into twice & the district manager is awful , this company needs to go out of business, I have reported to the BBB

Olivia was very kind and efficient!

While the staff was helpful once you hunted them down. They didn't go out of there way to help or ask if you needed help.

I reported the unit was leaking water during rain for 3 months and always got the same response. "Good to know. I've been telling them we need a new roof. What unit are you in?" Which always lead to the, "I'll tell my manger and have them call you." No one ever called. Then I move out of my storage and clean it yesterday. Leave and receive an email from my bank 2 hrs later that they charged me another months rent. I'm just confused. We never talked about him charging me another month. My bill had been due on the 8th every month for 3 months. I moved out on the 8th.

The man who checked me in was very nice and had excellent customer service.

Beware Rob G, The front desk clerk is very racist.very very racist.

Thank you for watching my stuff for at least 7 years.

The owner was awesome. I arrived at 9am but whoever was scheduled to work that morning never showed. I was on hold with U-Haul for close to an hour while they tried to investigate the situation. The owner left one of this other facilities to open this one around 10:15am. Therefore, we had a much later start to our day of unloading our truck with our team of help. Not the owner's fault, just unfortunate circumstances / timing.