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Shani J | First ImpressionsSelf Storage Units in De Soto, TX, 75115
U-Haul Moving & Storage of De Soto
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Available Units (All Sizes are Approximate)
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U-Haul at Camp Wisdom
7015 S RL Thornton Fwy, Dallas, TX 75232 View Available Units6.5 miles from this location -
Local Truck Parking (Lot 4 & 5)
4701 Cleveland Rd, Dallas, TX 75241 View Available Units7.4 miles from this location -
U-Haul Moving & Storage of Duncanville
1022 S Cedar Ridge Dr, Duncanville, TX 75137 View Available Units7.7 miles from this location -
U-Haul Moving & Storage of Cedar Hill
1050 KCK Way, Cedar Hill, TX 75104 View Available Units8.3 miles from this location
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Storage Customer Reviews
- 4.0 Average Customer Rating
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DEBRA M | First ImpressionsThe General manager needs an attitude adjustment....she was very unpleasant
Natasha M | Overall ExperienceStaff and hours was great but the unit door wasn’t secure, the door was off one of the door hinges. The unit had a tag that said ready to move in but who would actually put valuable items in a unit where the door isn’t even secured to the hinges. I go a refund and went to another storage facility
Devard C | Overall ExperienceProfessional atmosphere
JOSHUA M | Overall ExperienceSome of the employees are not very friendly or helpful....their were a handful that were very helpful to name a few Jason at the west Florissant location in Florissant, Mo 63135 and Brantly & General Manager at store 56 on I-35 in Desoto, Tx Also somehow I was charged for a storage facility I necer moved in....thankfully I was refunded my money right away.....but I would not recommend the company to annnnnnyone...the service I received was horrible!!!!
Natasha M | First ImpressionsMy storage unit was trashed which is why I moved out. I had other people’s stuff in my unit which means my stuff is probably in another person’s unit.
Mikayla D | Overall ExperienceThank you for being so helpful ☺️.
CASSANDRA s | First ImpressionsRat infested!!!!!
Brianna H | Overall ExperienceI understand that it's a self storage but I think if somebody needed help and they asked for I think they should get it
melony j | First ImpressionsMgr of this particular storage was not at all professional in any way..she was very rude and I would not recommend anyone to rent from her...very poor representating for U-Haul...been in customer service for over 33yrs and someone like that would not be working in any facility of mine..very bad attitude..will never rent from her ever again .. something really need to be done about this because there's a lot of customers I know who experienced the same nasty attitude from her..very dissatisfied
TONY C | Overall ExperienceThe storage room was taking on water and damaged some of my furniture. Rats were also in the storage and damaged furniture with urine and feces.
CORY L | Overall ExperienceVery rude and smug customer service worst experience of all time. I’m not sure if the company hired the right people to do customer service. I will definitely be speaking with the MCP Mr. Fulton in DeSoto.
Aaron G | First ImpressionsThe staff was friendly and very helpful and the property was well maintained however there were rats in my unit. I do not believe the staff were at fault but I had to throw away a lot of my things due to rodent damage.
SHAREE F | Overall Experience