Great service thank you to all members
EMIGDIO MUNIZ | Overall ExperienceSelf Storage Units in Covina, CA, 91722
U-Haul Moving & Storage of Covina
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1512 W Holt Av, Pomona, CA 91768 View Available Units7.9 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
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Unprofessional group of "workers" who hate being decent to customers running a messy, unsafe, unorganized shabby establishment with highly questionable methods to tack on one's bill. Will NEVER store here again and would not recommend to anyone I know.
Paul Michael Giancola | Overall ExperienceWe use to be able to access our units until midnight. Now we are not allowed past ten. Some of us don't get home til late and we don't have access to our unit. If they allowed us that access to our unit it make a difference in our lives thanks
Carla Christiann Stewart | First ImpressionsStaff does not make sure you understand that the sliding doors close at 7pm, so that if you are moving large items you can be mindful.
Eon Walk | First ImpressionsEasy access
Lisa Cervantes | First ImpressionsGreat service and great off hauling at the Azusa location. Super happy
Jose Gurrola | First ImpressionsThe employees are very informative
Arthur Duran | First ImpressionsThe entire crew offers top notch service. Over the years I've rented a storage unit there, they have always been extremely courteous, knowledgeable, and helpful whether renting a truck or regarding the storage unit, or even walking me through the check-in check out process to get in the building because I forget every year or so when I'm back in town! Thank you for everything. Cheers Erik
Erik Heimbigner | Overall ExperienceStaff very friendly and VERY, VERY CLEAN!!!
Teresa Peraza | First ImpressionsEveryone was helpful , friendly , and knowledgeable! Great experience
lisa canzano | First ImpressionsInes was so professional ,kind , knowledgable and great customer service.!! Thank you , P.C
PATRICIA COE | First ImpressionsIt was not clear on how we could access the building. We had trouble with our access code. Then, it was very difficult (and it is still very difficult) to open our storage unit. The part where the lock goes does not slide very easily at all! It’s way too hard to get in and out of our unit.
Jessica Johnston | Online Move InGreat service and helpful
Raymundo Ramos | First ImpressionsWill go here for all my storage needs
Charles Fearn Turner | Overall ExperienceThe employee who checked me out was extremely rude and crass. Lack of customer service and slow in processing. All nib had to do was sign a paper and leave. Itv took him over 45 minutes to help me. He also threatened to bill me if I did not wait even after his coworker validated the cleaning of the unit I rented. He was awful... and disrespectful.
Michelle Lopez | Overall ExperienceExtremely helpful!! Thanks
Carl Bruce Caver | Overall ExperienceGreat experience for the few months I was there. Grateful for the friendly staff.
Oscar Arriola | Overall Experience