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JOCABED J | Overall ExperienceSelf Storage Units in Costa Mesa, CA, 92627
U-Haul Storage Of Costa Mesa
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small | 5' x 10' x 8'
1-2 Bedroom Home
Size Guide- Rate:
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$149.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $149.95 Per Month
1 Unit Left!
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Other U-Haul Services
Storage Customer Reviews
- 3.5 Average Customer Rating
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The elevators are a little slow.
JEFFREY R | Overall ExperienceWould have given 5 stars, however great in all ways except no prorated refund.
bryan g | Overall ExperienceFrom the start the customer service was bad but it got worse. A staff members decided to park in front of my unit blocking me access. She told me it was ok because she works there. Then tried to say I was trying to attack her. It was all on camera. I complained to the manager but he protected his own by making excuses. He was talking to me like I was a stupid old women. I then complained to 800 number they had this manager call me and he was even more insulting by telling me it was not how I experienced. What was he there? No just another man insulting an older women by trying to protect his own. No apology was never given. Young stupid men discriminating and older disabled women. I was given a unit that had a door that was hard to open. I complained but they manager told me it would need to be oiled often. No then door should be replaced. The piece that held lock was broken and I had too tell them it was broken and rusted where it was dangerous. Management is the worst! The out going gate was stuck open Dow at least 2 weeks. So this place doesn't care about their renters in my experience and to make matters worse are sexest!!
michele d | Overall ExperienceAdona was awesome! From our move in date to move out! I posted a Google review and thank you for the reimbursement!! We will always use uhaul!! Moving college students in and out of apartments every year for summer months is a necessary evil and a tedious and exhausting exercise in patience and pockets. Last year we opted to rent a storage unit which was conveniently located right next to Uhaul’s rental location where we were able to pick up and drop off the truck within walking distance of one another. We ran into a few technical issues related to security access points but Their employee Anona was very quick to walk immediately over to assist us. Checking in and out and monthly payments made every part of the process very seamless and convenient and when we finally moved out last week, Anona once again Was incredibly helpful. We moved out on the day of our monthly billing cycle which she was all too happy to speak with her manager about to ensure timely reimbursement. Our storage unit was clean, and my only complaint is the inconvenience of lugging to a second floor location. However, they have lift elevators and provide plenty of assorted dollies for their clients on site in a rattly accessible and locked closet. Felt like our belongings were safely secured with four layers of protection From entry into the site to access to the second floor, and elevators and including of course, security cameras. I highly recommend not only the company, but this particular location in particular. I also recommend downloading the app for added ease where most questions and all reservations an account access can be made. Shannon Karian
Shannon K | Overall ExperienceNo longer using your facilities because you don’t allow motorized vehicles in your storage. I found a storage company that does allow motorized vehicles in their storage spaces so I decided to go with them.
MARKUS B | Overall ExperienceI would not recommend ANYone to this facility-(this is the Costa Mesa location on Newport Blvd!) ..they are NOT AT ALL the “warm and friendly” kind of staff-I even told them the horrible state my life was in (evicted from my apartment by slumlords(I always paid my rent!), car accident 2 months prior to that-& I’m a single mom! I was also a small business owner, but my business solely relied on my transportation and having a space. So I lost “everything.” Covid was brutal for me. But They didn’t even care-just kept telling me to “leave and not be there”! My key card never worked properly either (even after getting a new one), so I was forced to use a friend’s half the time(thank god I KNEW someone else that rented there!) But then “this” would become a problem(I wasn’t “allowed” to use my friend’s card..even though whenever I DID use my own, it would automatically check me out before I even left, making it impossible to use the elevator at times(because the system thought I “wasn’t there!”)…this was only after an hour sometimes! It’s just a crappy security system-the alarm would go off for no reason, then when someone clearly needed help, no one was around. I ended up getting “evicted” because of some very ridiculous reasons, I almost felt like it was an “inside job” of some kind(because none of it made sense!) I’m nobody special though, so obviously this Uhaul just has a horrible staff. I even talked to another Uhaul and told them what was going on and it was “all apologies!” (DONT RENT HERE!) They’re just not nice people-and if u find yourself down on your luck, like me?? Well they might even discriminate against you-because I was “homeless”, I definitely got treated like crap. I got kicked out for doing things I saw everyone else in there doing-it still doesn’t make any sense…and some were doing worse than I EVER could! In the end, I was rarely even there because I finally found a steady space to rent -I even told them this but they didn’t care-eviction was imminent. It sucks because it was in a good location and I liked the late access hours. (But all in all, it wasn’t worth it). They ended up TAKING my late access hours in the end anyways:( & I almost lost all my stuff because I had a hard time finding a friend w/a truck to help me. It was just another nuisance to deal w/in my life that’s already up against so many obstacles.
CYNTHIA J | Overall ExperienceThe elevator was broken many times and required me to walk up three flights of stairs. The light in my unit on the third floor was broken for over two years.
Raymond A | Overall ExperienceLight in my storage unit didn’t work. Hours could be better, don’t under why it isn’t 24/7 there’s definitely a use case for that and requires no staffing.
Eric C | Overall ExperienceMore carts would be nice, as the first and last of the month are busy times. There seem to be people living out of storage units (not sure they living in them or just using the storage as a place to store their items while they live on/around the property)- that was a little concerning at first, but they turned out to be harmless.
Lorraine O | Overall ExperienceThe actual unit couldn’t been swept out, but the property was nice and the staff at the truck rental facility down the block from storage was awesome.
Lorraine O | First ImpressionsThe service at this location was impeccable!
Jacqueline C | Overall Experience