My last 15 years of service from u-haul have been great!
LAVETA H | Overall ExperienceSelf Storage Units in Columbus, OH, 43206
U-Haul Moving & Storage at Parsons Ave
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1100 Alum Creek Dr, Columbus, OH 43209 View Available Units2.1 miles from this location -
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1314 E 5th Ave, Columbus, OH 43219 View Available Units3.3 miles from this location -
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3500 E Main St, Columbus, OH 43213 View Available Units4.3 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
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They were rude about replacing my key card and half the time denied me access through the main doors.
Jonah K | Overall ExperienceWe were treated and shown units by a friendly woman who walked us to the units and showed us the size. The gentlemen at the counter was efficient and quick. It’s nice to walk into a facility and receive good customer service.
Michelle M | First ImpressionsYou have an amazing Staff at parsons. Every time I went they were kind, helpful and went out of their way to help me. I totally appreciate their kindness and hard work. It shows great leadership on the team!
Teryn W | Overall ExperienceFor the storage unit but with truck rental my experience was horrible
bryan w | Overall ExperienceToo pricey for the smallest storage unit
Gerald B | Overall ExperienceThe staff was helpful and the facility was clean, but the location was difficult. Due to the size of the parking lot, it was not very convenient to maneuver a 20' truck around to back up to the lone load/unload area. Plus, employees had taken many of the available parking spots, including both of the ones near to load/unload (and including one that was marked handicapped, but the employee's car did not have a placard or license plate), so I had to walk across the lot in the pouring rain to move boxes that were not going into storage from the truck to my car.
Alekzandria P | First ImpressionsThe staff there is very helpful
Susan G | First ImpressionsThank you to Pete Barnes' team. everyone helped me out with my storage and moving questions. very friendly staff. Javier
Javier E | Overall Experiencevery friendly staff, Parson's location has a great team. if one didn't know the answer to a question, then the rest of the team was ready to help. moving can be stressful to some but when you come across a team like Parson's it eases things a bit. thank you!
Javier E | First ImpressionsI've had my storage unit with U-Haul Parsons location for over four years. This location had a habit of closing the front entrance of the storage early (i.e. 5 to 10 minutes early). And not everyone gets off work in time to make it to your location by 6:45pm on a weekday. The last experience I had at your location was with Luis Olivo, who locked the front entrance of the storage early, and demanded that I go around and use the side entrance of the storage, even though I arrived five minutes before 7:00pm. Well, the side entrance door has never opened with my card. And Luis' unwillingness to accommodate me by opening the front entrance was the last straw for me. For four years, I paid full price for a storage that I had restricted access to. And your assistant manager didn't even take care to offer good customer service. 👎🏽
MELODY C | Overall Experience