Excellent thank you! Very helpful and friendly when I checked in last night to provide my ID and glad we were able to make the switch to a different size unit. Best, Todd Cooper
Todd C | First ImpressionsSelf Storage Units in Guelph, ON, N1H1C7
U-Haul Moving & Storage of West Speedvale
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Available Units (All Sizes are Approximate)
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Storage Customer Reviews
- 4.5 Average Customer Rating
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I went to move in - followed the instructions - but they left a red taped lock on my drive up unit and I could not get in (after office hours) - had a full load in the car, but had to tale it home. Frustrating and waste of time.
Jeff H | Online Move InRecently the storage unit was opened and was not closed properly. U-Haul's security person put one of their lock tags on it to secure the door from not being opened. I was not informed of this and when my daughter went to the storage unit she found their lock on it. It was quickly removed. My daughter cleaned out the storage unit before the end of March. On the 30th of March I was into U-Haul to let them know the storage unit was now empty and asked about getting April's payment back. The attendant said he would leave a note for the manager who is in on Monday as he is the only one that can issue a credit. Not hearing a word from anyone at U-Haul on Monday I wrote an email to Brandon explaining the situation in full and asked him would I could expect to see my credit returned. No response. On Apr 5th I was back into U-Haul again to speak to Brandon in person. At first he was not in the office but did appear shortly thereafter. He flipped from computer screen, to computer screen, to computer screen and after 15 minutes put a credit through on my credit card. Not very efficient.
leslie d | Overall ExperienceProfessional, pleasant staff
philip w | First ImpressionsAll the staff at this location were amazingly awesome 💯 % and the place was too
James B | Overall ExperienceAlyssa at west speedvale store in guelph is so great she always supported me and all the time was so helpful and friendly. For sure I recommend use U haul facility
Silvia l | Overall ExperienceThank you. met are expectations and proved to be very convenient for our needs. Great staff!!
CESARE P | Overall ExperienceAwesome service
Emmanuel O | Overall ExperienceThank you for your understanding and patience 🙏 I really did not want to have my stuff auctioned 😩
Lindsay L | First ImpressionsThe facilities are very clean and well heated! Security is very good as well. I have only had positive experiences with U-Haul and would only choose them for my storage needs.
MICHAEL K | Overall ExperienceWould recommend it to everyone. Storage room was large and clean. Thank you for your help
kathy k | Overall ExperienceI'm now stuck with additional charges... A fully loaded truck... Out gas money... Drove through a storm, and and delayed in returning the truck.
Shelley E | Online Move InI can't remember the name of the young girl who set me up with my unit, but she gets a 10/10 for personality, customer service, and she was extremely helpful and detailed when she was familiarizing me with the facility and procedures. In my opinion, she's an exceptional representative for your company.
GREGORY M | Overall ExperienceIwas especially impressed how clean it was. I will use your facility again if needed.
sharron g | Overall ExperienceVery clean. Secure access program! Employees were very friendly!
Kim S | Overall ExperienceProvided the service and storage needs we required. I would definitely recommend to others.
Athanasios G | Overall Experience