It’s very expensive to rent a storage unit, and I feel as if the storage unit is not used an entire month there should be a pay differential. As customers we have to go back and make sure we did damage anything as well as clean it before returning the storage unit or truck. For example the unit I had was $104 a month with taxes, I turned my unit in maybe a week and a half earlier and just from doing my math if you all offered a pay differential I should had received at the most $40 back which like most people it could really be used. The GM at the location even gave me false information saying he could give me a price differential as well as the wrong instructions to check out the storage unit.

They were very informative, and friendly, they made me feel a part of.

Very convenient and staff kindly accommodated my needs.

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Extremely inconvenienced several times by rude staff. Was promised a refund for a lock due to an issue by Robert and never received a check in the mail.

Everyone was polite and courteous and was able to work with my changes that I had to make and took the time to answer all questions and concerns

I wasn’t pleased with the truck that I received in Georgia. It shook and rattled all the way to North Carolina. It had roaches in it and they got into my clothes and my appliances. The storage facili

They were amazing. I suggest that they have indoor water machine for clients and staff

good services

It was clean and did the job we needed.

I have had terrible experiences with the authorized dealers, and had tried to find ways to stop using UHaul. However, this was a great experience and will continue using this location!

No comment

From start to finish I received superb service. The facility was nice and clean, staff was very detailed and professional. Would definitely recommend

Great service

Couldn't figure out why there wasn't a place to dispose of trash other than the bathroom

I was very pleased with the fast and professional service I received when renting an internal storage space. Thank you!

Great employees!!! Very knowledgeable and helpful. Also very well maintained building

Throughout my cross-country move, UHaul personnel wer friendly and helpful in both Phoenix and Charlotte. The customer service was extraordinary. I highly recommend the UBoxes for moving.

Understaffed for a Saturday. No communication between MovingHelp.com and U-Haul - Conflicting information on what Delivery and Unload versus Delivery pricing included.

UBox rental was a great experience. Delivery as promised and service excellent.