My furniture molded while in that storage unit I had to get new couches and mattresses because of the moisture the staff was okay I know they do check the units no one called to tell me that my stuff went bad
tarnika f | Overall ExperienceSelf Storage Units in Houston, TX, 77028
U-Haul Moving & Storage of East Houston
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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6400 Self Storage LLC
6400 Eastex Fwy, Houston, TX 77026 View Available Units
(U-Haul Neighborhood Dealer)4.6 miles from this location -
Haslett Logistics LLC
14214 Eastex Frwy, Humble, TX 77396 View Available Units
(U-Haul Neighborhood Dealer)6.2 miles from this location -
Heights Mini Storage
1600 Cordell St., Houston, TX 77009 View Available Units7.5 miles from this location -
U-Haul Moving & Storage at I-45 & Tidwell
5333 North Frwy, Houston, TX 77022 View Available Units7.8 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
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The staff have always been phenomenal! I sincerely appreciate the commitment U-Haul has to keeping prices low and competitive. It is also awesome that in the two years I needed a space, U-Haul only increased the rent once and it was still affordable - kudos for not "sticking it to folks" at a time when obviously, they don't need any additional challenges. The only complaint is that sometimes, there is an onslaught of customers and due to the nature of the business, the wait time can get a little long. THANK YOU!
Kimberly L | Overall ExperienceI love the staff for giving a me a chance to have a fresh start with getting my life back on track. Amazing team
Dykeia W | Overall ExperienceMessed my furniture up had everything mildew had to throw alot away
Patricia C | Overall ExperienceGreat
Willie E | First ImpressionsAwesome guys!!
Jerome H | First ImpressionsGreat specials thank you guys.
Jerome H | First ImpressionsEfficiency. Great Customer Service. Clean. Informative.
ewunike a | Overall ExperienceIt was okay
Sandra S | Overall ExperienceI have damages to my furniture it was wet and mildew, apparently there was a leak in the roof of my storage
bernadette c | Overall ExperienceGreat customer service
marcus m | First ImpressionsThe different managers that I dealt with at this particular facility was just great and helpful even the afternoon crew. The office itself was nice and clean. I failed into a financial issue and was unable retrieve my items. I was more than happy to find out that a program was put in place for people like me. so I was able to get everything out without any charge. My only issue was that once entering the unit I found a dead rat and several droppings on my bags and boxes . My items was torn from the rats. That was not a pleasant sight to see. I spoke to the person that was in charge at the time and they assure me that it they was working on the issue. Once that is taking care of. it will be a great place to store your precious items.
Patricia G | Overall ExperienceStaff was extremely friendly and super helpful and very informative. Will be returning for future business.
salsa s | Overall Experience