Got to the site around 9:30 Am on move in day. Said on the property on the door with a number to call. Called several times and. One answered Waited for 15 minutes and no one showed up. Had to end up leaving and finding an alternative storage unit. The property called me back 3 hours later to ask if I had called. When I told them what happened they just ok thanks. So if you want to have a good day and actually get a storage do not book at this place
Briana J | ReservationMetroplex Self Storage #5
1838 S Josey Ln, Carrollton, TX 75006Comentarios de clientes
Available Units (All Sizes are Approximate)
Storage Customer Reviews
- 4.5 Average Customer Rating
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Got to the site around 9:30 Am on move in day. Said on the property on the door with a number to call. Called several times and. One answered Waited for 15 minutes and no one showed up. Had to end up leaving and finding an alternative storage unit. The property called me back 3 hours later to ask if I had called. When I told them what happened they just ok thanks. So if you want to have a good day and actually get a storage do not book at this place
Briana J | ReservationThe unit price was my biggest concern.
Pauline W | Overall ExperienceHey Guys, Congratulation, you have the best and a very kind and friendly Manager over there. I will be back soon to this facility. Regards, Adib C. Rouhana
Adib R | Overall ExperienceHaul doubled my rental storage fee without notice. You say you mailed a notice but I never received one. Why not email since that would be faster and more secure. I found another one at another location for the price 8 was paying before your increase.
AMANDA B | Overall ExperienceWater was able to get in on the floor in the back. Several wooden things were damaged. Also there was a major price jump, $165 to $300. December was $165 and Jan was $300. That seemed very unreasonable.
SUSAN J | Overall ExperienceThe attendant was always super friendly and helpful with any of my questions. I rented a space there for almost 4 years and never had a problem. I would highly recommend this storage location to others in my life. Thank you.😊
MELISSA L | Overall ExperienceOverall Excellent Facility. Staff always helpful and polite.
ALLEN F | Overall ExperienceGood storages
ENRIQUE O | Overall ExperienceGreat storage facility. The location is nice and clean, it`s well built for large trucks to maneuver, and the person who runs it is super friendly.
Privacy R | First ImpressionsI call in to cancel my reservation and the receptionist was very curtious and nice. Solve all me need.
Privacy R | First ImpressionsNot going to use at this location. Cancelled
Privacy R | First ImpressionsBrenda was extremely nice and helpful
Privacy R | First ImpressionsCourteous staff. Easy check in. No hassles, unit was ready when i arrived.
Privacy R | First ImpressionsVery pleased with the service
Privacy R | First ImpressionsThis is the cleanest facility I`ve ever been in. The staff is friendly and super helpful. The rent transaction went quickly. Very professional, excellent customer service!
THERESA J | First Impressions