I selected this storage facility because of one mont free by a person who referred me. Only I got there and had to come up with $300 unexpectedly. I was told to call ahead of time if moving out. I did not have that option as there was a lot going on with the approval of my new apartment and I didn't get the keys until after seven the day before the move. I keep getting messages that my rent is past due. I moved out of the storage on the day the rent would have been due.
Elizabeth B | Overall ExperienceSelf Storage Units in Stoughton, MA, 02072
U-Haul Moving & Storage of Stoughton
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Storage Customer Reviews
- 4.0 Average Customer Rating
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The location is excellent. The customer service is very good. That’s why I’m a repeating customer will continue coming back.
Rhuvette R | Online Move InStaff kind of lazy; not accommodating at all
Stacey A | Online Move InStaff were unhelpful, did not keep consistent hours, and delayed my move out date for weeks until I had accrued additional charges and late fees. I had to call uhaul's general line to get help with the Stoughton staff, at which point they were suddenly able to resolve my issues same day. I was given incorrect information regarding hours and moveout procedure by Stoughton over the phone.
Andrew T | Overall ExperienceSharri thanjs for all your help!!!
DEBRA A | Overall ExperienceClimate Control Unit was alarmed but with the constant alarm going off it was useless and so loud it was painful. Needs to corrected. Unit is expensive but clean.
Richard l | Overall ExperienceThank you all. Joshua S. is great!
NADIYAH S | Overall ExperienceEveryone was nice and the storage was great but they said they cancelled my plan when I moved out early November. I then got a bill that’s now past due… I called and they said they would get back to me lol like I think we’re good but I don’t love not knowing
george s | Overall ExperienceExcellent in customer service. Perfect location. You can drive in and store your
Demet S | Overall ExperienceEveryone great.
fransella c | First Impressions