They get all five star my phone broken
Latisha Jones | Overall ExperienceSelf Storage Units in Calumet City, IL, 60409
U-Haul Moving & Storage of River Oaks
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Storage Customer Reviews
- 4.5 Average Customer Rating
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The facility claimed that I was not in the system since they had rented it to another person.
Frank Gipson | Online Move InI love them all
ELLIOTT MULDROW | First ImpressionsThe facility was well cared for and very clean.
rodney leach | Overall ExperienceNyellie was super helpful and amazing to work with. I'm so happy she was able to assist with my account; I'm truly thankful for her knowledge and kindness
Siarra Williams | First Impressions👍👍👍👍👍
KATHERINA MYLES COOPER | Overall ExperienceI will be going back!!!
jasmine clay | First ImpressionsGreat staff, both manager and employees were professional and friendly.
LORENZO SANCHEZ | Overall ExperienceAlways nicely lite up when going to unit. Bathroom was always nice & clean. Friendly help was always there. Outside area very well kept..
Celine Bess | Overall ExperienceGirl that works inside was a little rude but other than that no complaints. Jessica the store manager was great!
TIFFANY HAYES | Overall ExperiencePoor customer service. I was not able to access my unit. I was provided a card when I first purchased the unit to access my unit after hours. WELL, the card doesn't work. I called in to get assistance and the bootleg troubleshooting they do, doesn't work. I had movers and a truck. Jessica could have cared less. Instead of me being negative and getting all upset, I came back the next day during business hours, and guess what card still doesn't work, the bootleg troubleshooting in person doesn't work either. The lady had to override whatever it was in the system to let me in. At the end of the day, it was a system error per the lazy store manager. If it's a system error and I'm doing my part, why not come into your store to assist, especially when I was told I can access my unit at any time? Some people just shouldn't be managers especially when they could care less about a customer.
Lakisha Stuckey | Overall ExperienceJessica who was pleasant and professional.
Debbie Powell-Gardner | Overall ExperienceA great uhaul facility, had peace of mind with my belongings being there. They are clean and well kept.
Patrice Williams | Overall Experience