Water leaked into my unit, ruined a few important boxes with important items in them!
Daniel S | Overall ExperienceSelf Storage Units in Ocala, FL, 34480
U-Haul Moving & Storage of South Ocala
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Available Units (All Sizes are Approximate)
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Pinpoint Storage
4420 Se 53rd Ave, Ocala, FL 34480 View Available Units2.8 miles from this location -
U-Haul Moving & Storage of Ocala
505 SW 17th St, Ocala, FL 34471 View Available Units3.6 miles from this location -
Sentry Storage Properties of Belleview LLC
6551 SE 110th St, Belleview, FL 34420 View Available Units
(U-Haul Neighborhood Dealer)6.1 miles from this location -
Sentry J3M
6633 Se110th St, Belleview, FL 34420 View Available Units6.1 miles from this location
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Great facility
RICHARD E | First ImpressionsI think that the unit could have been a little cleaner…. But overall great place to store your items
Art N | Overall ExperienceThere was no lock in my unit when I arrived so I called to inform them but the facility was closed so the person I spoke to said she would let management know...the next morning someone called me and apologized for the inconvenience and offered to either give me a free month of rent or provide a lock to compensate me
Tosha L | Online Move InStaff very helpful
ROBERT B | First ImpressionsVery helpful and sweet
CAROL P | First ImpressionsI had damage in my unit and didn’t realize it until I was moving my stuff out. I did not take my damaged furniture out of the unit. I told the office when I left that I was not removing the damaged items. I left the items for proof of damage .It was not my responsibility for removing items damaged at their facility. They continued to harass me for payment, threatening me even though I continued to call them wanting to speak to Brandon. He was NEvER available and did not return my calls. I acted on good faith and was disappointed in the treatment I received! I called Uhaul and complained about what was happening. I received zero help and never received call backs from them either!
SILVIA D | Overall ExperienceNo one Ever answers the phone. The manager never calls back nor does he even reply to emails sent. We are going through hardship due to my husband having a bad accident at work and we asked to allow us to pay weekly which it was explained to us that only the manager can allow payments but the manager never got back to us not by phone or email. Staff members sit in the office at times on their phones and the office phone would be ringing off the hook and they don’t make the slightest effort to answer it. We rented for a year and not even once did they answer the phone even though I called for days, weeks and months and had to be transferred to their answering service. We will never use this Uhaul location again and we will let everyone know about their horrible service and experience.
Wanda P | Overall ExperienceOur unit had 2 doors, we were told they couldn't open the back roller door that was just padlock. Also the rear of the unit had a water leak.
GREGORY W | Overall ExperienceGreat customer service
HECTOR R | First Impressions