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Jennifer Strickland | Overall ExperienceSelf Storage Units in Beaverton, OR, 97005
U-Haul Storage of Beaverton
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11552 SW Pacific Hwy, Tigard, OR 97223 View Available Units4.9 miles from this location -
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2380 NE Cornell Rd, Hillsboro, OR 97123 View Available Units7.1 miles from this location -
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7100 SW McEwan Rd, Tualatin, OR 97035 View Available Units7.8 miles from this location -
U-Haul Storage of Sherwood
13921 SW Tualatin-Sherwood Rd, Sherwood, OR 97140 View Available Units8.4 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
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Luis and the manager have been so kind and helpful every time I come in. I’m so grateful they made my experience at Uhaul so great for me!
Ariel Broyles | Overall ExperienceSee previous rating details.
Mark Moore | First ImpressionsIt would be able to access our units later, but overall, great job.
Donald Boyd | First ImpressionsThe off duty supervisor was available by phone to help us get the correct size of storage unit we needed.
sharon dolph | First ImpressionsTo be yelled at and acosted by the workers is not what I would consider a good experience. On numerous occasions over the past few years there have been some select employees outside that have almost downright started physical confrontations, after yelling at both my wife and me - treating us as if we are idiots and we're doing something wrong by accessing our roll-up storage unit. Your team may struggle with issues with other tenants, But that does not mean you need to take out your aggression on every other good, well-paying tenant, who use storage services that they pay for as intended. How your fleet management interferes with access to the storage is unacceptable, and not a reason to bark orders at people trying to go about their day. The staff inside at the counter are always reasonably pleasant, and are at a complete opposite to the staff outside running around yelling at people. We have avoided going to the storage unit for months at a time specifically because we dread interaction with this outside staff. Also, shuffling rental vehicles in the storage area might be necessary for THIS location, however there are a lot of other locations without this fleet congestion. Many other companies that offer storage only. Demanding that a tenant move their vehicle while they are actively accessing their storage unit is unacceptable. Especially when fleet vehicles are blocking the roadway and many roll-up units - get the keys and move vehicles yourself! It's not the responsibility of the paying storage customer to help do do the job of a disorganized rental fleet. I have made several complaints to the interior staff, one of whom I believe was a manager. No changes were made for at least a year following. I sincerely hope that changes have been made since then, But this is absolutely an unacceptable way to conduct business.
Christopher Baltaxe | Overall ExperienceWe rented a truck to move to Beaverton, and the package included a month's free storage. We were assigned one unit, but when we got to Beaverton, they gave us a different unit. Then we were billed for the month that was supposed to be free. When we brought this to the manager's attention, we received a refund for that month. As for lighting, there does not appear to be any light inside the unit, and it is a bit difficult to read labels on boxes stacked at the back of the unit. Staff were not always friendly, and made promises they didn't keep (we'll help you with that... sorry, too busy).
Allen Prowell | Overall ExperienceI cannot give enough praise and thanks to this team. They really helped me out in a tough situation and made the entire process very smooth and communicated with me well. Thank you to the manager Stephen he is wonderful! I wish they were open a little later on weekdays for access, but we all need to have time off too. Thanks again !
Paige Iverson | Overall ExperienceOverall, U-Haul is good to use but they faculty the people that they have working for them are not friendly. Have you standing there while they carry on conversations about what they doing? Plenty of times I went to put things in my storage couldn’t get into it had to walk back-and-forth to the office. Was there a one hour and 30 minutes I couldn’t get into my storage they need new people that know how to deal with customer service I had one storages one for eight years. 2020. I got another storage and kept that for three years. I just couldn’t take the rudeness no more and disrespect. I rent a truck from them several times to move the Philadelphia to move to Florida to move to Augusta to move to San Antonio. Also, I use the U Pack
TRACEY Best | Overall ExperienceI recently had the experience of a renter not wanting to move out of my house. When they did leave, they left most of their things behind—we packed 7 seventeen foot truck loads of stuff to take to 2 large storage units until it could be sorted and sent to Habitat for Humanity, Goodwill and the rest to the dump. Without Uhaul, I don’t know how it could have been coordinated and for a reasonable price. Thank you Uhaul!
Arlinda Dickson | Overall ExperiencePrice is a bit high. There is no light in the storage unit. (Our previous unit with another company in California had a light in it.) Also, I had a unit reserved with my truck rental, but when my wife went in, they gave her a different unit and seemed unaware of the reservation I made online. Another thing, my wife and I both got keys to the unit, but they only gave us one access card to get into the area where the storage units are.
Allen Prowell | First ImpressionsNice staff and clean facilities and equipment
Rob Harris | Overall ExperienceThe place is dirty and several employees are just very rude.
PAT MARTIN | Overall Experience