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Ryuhana Hobley | First ImpressionsSelf Storage Units in Barstow, CA, 92311
U-Haul Moving & Storage of Barstow
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Available Units (All Sizes are Approximate)
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Love this place!!!❤️
ALISA MCGEE | First ImpressionsThe storage was inconvenient as everytime I would go to grab something from storage the doors would lock and the front desk would not answer to open the storage doors and I would have to go to the office and wait in line or find someone who works there to open up the locked door to access my storage I get they get busy but if the u it is open from a certain time those doors should be unlocked once the employee arrives not that they forgot or didn’t have time to open that is u fortunate to the paying customer that is why I removed my stuff from storage as it was becoming an inconvienance and this happened everytime except once when I went to my unit. I also removed my stuff from storage early I should be reimbursed for the days not used but was told that they donot do that. It is a inconvienance when your policy is not followed that storage units are open from a certain time but the employees donot unlock the units during that time and wait for customers to come and ask to open them.
Stacy Santerelli | Overall ExperienceI really am grateful for the free storage that came with the rental the only problem was this storage location only had 8x9 and I had a 26ft truck so I had to rent a storage at a different location that accommodated my needs. I still did end up storing part of my things at this location in the end but it was very hard to access it was an inside storage. Thank you.
Letica Salano | Overall ExperienceCarlos is great!
jerry griffin | First ImpressionsI would love a fence and gate that would give longer access at night.
Kathleen Buster | First ImpressionsThe employees are rude. I was over charged several times , because I used automatic payment.. Over my three years the rate increased several times.. On 12/02/23 when discontuing sevice they again withdrew 2 payments that were not due.
weslley sanders | Overall ExperienceEfficient, professional, friendly and clean!👍
PATSY HOUSEWRIGHT | Overall ExperienceSomehow didn't receive my payment for my storage unit, and I lost my storage unit of over 7 years.
Maria-Christina Turton | Overall ExperienceIt was sometimes not easy reaching the Barstow store by phone. I had two hiccups with recording billing accurate and timely; inspite of the small oversites; I have to admitt that I like the services enough to return. Thanks for your services.
Naoni Douglas | Overall ExperienceI would have scored you higher but Carlos Lugo acts more military then friendly. My only way home after dropping off the truck was a mobility scooter that was flat on one front tire. I asked if I can get some air since the air compressor was only 2 feet away from him and I, he said no because they were not licensed to do so. I had to ride it till my tire shred, I had to walk almost 2 miles pushing the scooter since all gas stations were the opposite way. If you ask me customer service and customer safety should be a priority.
Edi Alcazar | First ImpressionsThe facility itself was clean, but lots of dust & sand got into my former storage unit (#149). My stuff/items/belongings were filthy. Management should Not rent out unit #149, because on windy days, and during wind storms, lots of dust & sand gets into unit #149 & dirties up boxes, furniture & other items inside the storage unit, regardless that the door is shut…The staff were professional & helpful.
Catherine Alarcon | Overall Experience