I had an issue when I was renting and that pushed back my planned deadline to move out of my unit, Arthur went above and beyond to make the situation right and help me not have to stress out. The level of customer service, understanding and willingness to work with me was outstanding and I highly recommend using this facility.
JAY WHITING | Overall ExperienceSelf Storage Units in Ayer, MA, 01432
U-Haul Moving & Storage of Ayer
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Storage Customer Reviews
- 5.0 Average Customer Rating
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It made it easier for to get to and price was reasonable.
Mary Westover | First ImpressionsEasy to reserve a unit online. Lock already in the unit, no need to go into the office. Fast, simple and easy.
Jennifer Cail | Overall ExperienceManager was very helpful, easy going, knowledgeable. We liked him a lot
Tom Ethier | First ImpressionsThe only van available to rent reeked like a dog kennel. I rented it but kept the windows open while driving. The seats also had a coat of dog hair. If there was another van available I would have refused this vehicle. The amount I ended up paying was high for a dirty vehicle.
susan stone | First ImpressionsAuthur has one of the best run uhaul locations in the northeast. Always helpful and accommodating. He is the man.
Travis Cook | Overall ExperienceThe staff was extremely kind and helpful, the facility was well-maintained and as expected, the office hours, access hours and security are all superb and the price + insurance price is fair. Would highly reccomend this location.
Jessica Bonds | First ImpressionsEvery employee I had an interaction with was very helpful. The upgrades of the new doors and locks was fantastic. Overall a great experience
Linda Reynolds | Overall ExperienceMy unit was opened, lock replaced, and items rearranged without my prior knowledge. This was due to work that needed to be done for some reason. Regardless of terminology in the contract I should have been informed by phone at some point. The replacement doors had been sitting in the roadways for weeks and there was ample time to alert every unit holder of changes. Imagine my surprise when I roll in to unload a truck to not be able to open my own lock.
MICHAEL BOMBARDI | Overall ExperienceArthur is great
Jacob Brown | Overall ExperienceThe person I talk to was great his name was Arthur was so friendly and very knowledge able of the u haul business answer all question with a smile really enjoyed talking to him
Joe Bradish | First ImpressionsI had an excellent experience using this u haul facility. Every team member and the site manager was very helpful and guided me through my 2 year process smoothly.
testertroy Emerson | Overall ExperienceDisappointed on size of unit. Wish I was able to rent a larger unit.
Elizabeth Caldwell | First ImpressionsThe staff was very knowledgeable in every way Number 1 in my book
RONALD CORMIER | Overall ExperienceThe staff and Manager were exceptionally helpful as we are senior citizens. All our needs were taken care of, gracefully, and with heartfelt human interaction.
Constance Raymond | First ImpressionsSuper friendly staff and convenient
Dean Osborne | First ImpressionsUhaul is the best storage, truck rental and moving supply store with convenient locations and great staff. Thank you for making moving easier for all!
Jason Gladstone | Overall Experience