Not a great experience. There was supposed to be a lock in my unit and there was not. The unit was dirty, smelly, and has dirt dauber nest. An individual on a bicycle waited for me to exit the lot so they could get in the gate. I reported it and was basically told nobody was doing anything and I could make sure he wasn't doing anything which is absolutely not my responsibility or safe. I will not be using this facility again.
Andrew W | ReservationAugusta Self Storage
255 Boy Scout Rd, Augusta, GA 30909Comentarios de clientes
Available Units (All Sizes are Approximate)
Indoor Storage
-
![Example storage unit layout]()
Small
6' x 8' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$44.00
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
*A Pac
- Rate:
- $44.00 Per Month
Drive Up Storage
-
![Example storage unit layout]()
Medium
8' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$55.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Swing
*8 X 10
- Rate:
- $55.00 Per Month
2 Units Left!
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Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
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Not a great experience. There was supposed to be a lock in my unit and there was not. The unit was dirty, smelly, and has dirt dauber nest. An individual on a bicycle waited for me to exit the lot so they could get in the gate. I reported it and was basically told nobody was doing anything and I could make sure he wasn't doing anything which is absolutely not my responsibility or safe. I will not be using this facility again.
Andrew W | ReservationThe renting process took some time but it was successful However upon getting my storage unit, a lock was supposed to be provided, however one was not. How am I supposed to move my stuff there if I am having doubts that's someone will break in my unit?
Krystal C | ReservationEverything was okay except problem with opening the gate with the code.
paulette b | ReservationVery easy signup. Great customer service. Saving me $100.00 per month.
JAMES B | ReservationLady in the store was awesome 👏🏿
Devonte W | Reservationthe unit is nice but it needs light bulbs. thanks. wayne brown
WAYNE B | ReservationThey where so professional and helpful, the staff was exceptional fantastic.
Phoenicia G | Overall ExperienceDanielle was absolutly amazing to deal with. She always went above and beyond for me. "Hat's off to Danielle"
cheryl c | Overall ExperienceSomeone always available to assist me.
WALTER A | Overall ExperienceThis is an "unmanned" location with no one on-site to help customers. The number posted on the door routes calls back to U-Haul customer service, who has no idea what's going on here. Awful experience
Kristi A | ReservationSarah is an Amazing Lady. We were treated with the utmost professionalism in representing the company and so very personable. Her patience is impeccable. A disaster turned into a Victory 🙏🏽
JACQUELINE M | ReservationStorage facility was clean and staff was friendly, good location for us. I was a little disappointed that this facility did not acknowledge our free month for a one way uhaul rental.
Mike R | ReservationLighting could be improved, possibly requiring only that the light bulbs on the exterior be changed
MR. L | Overall ExperienceGreat place would be better if it was accessible later hours though.
REINALDO B | Overall ExperienceDid not get free month
ASHLEY H | First Impressions