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NELSON S | Overall ExperienceSelf Storage Units in Somerville, MA, 02143
U-Haul Moving & Storage of Somerville
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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U-Haul Moving & Storage at Central Square
844 Main St, Cambridge, MA 02139 View Available Units1.2 miles from this location -
U-Haul Moving & Storage of Route 16 Medford / Somerville
600 Mystic Valley Pkwy, Somerville, MA 02144 View Available Units3.3 miles from this location -
U-Haul Moving & Storage of Malden Center
124-126 Eastern Ave, Malden, MA 02148 View Available Units3.4 miles from this location -
U-Haul Moving & Storage at Mass Ave Boston
985 Massachusetts Ave, Boston, MA 02118 View Available Units3.6 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
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Worst facility and their manager
Sunitha D | Online Move InHector is a great manager Always helpful, knowledge amd willing to assit however and when can Alot of his supporting staff unfortunately is young and their behavior and mentality is unwelcoming and many times I have experienced complications with them But the facility manager Hector has always been fair and professional
Robert M | Overall ExperienceCustomer service was excellent 👍 The Manager and staff members are very nice.
Val J | Overall ExperienceThe girl that works there is no help to anybody at all. She refused to help me told me she was busy. She had 15 different jobs to do. I was quite upset when I first arrived she saw me and totally ignored me. I went home and came back thinking it wasn’t open, then when it was open I went in and I asked her why she did not even say good morning to me and asked me what if I needed anything she told me she was busy. I have been to the facility three times already in all three times, I’ve heard her refuse to help , everybody else there be more helpful to me I don’t know if it’s because she’s young or what her problem is but it’s a huge problem
JUDITH W | First ImpressionsStaff was friendly and professional
Beatrice W | Overall ExperienceDanny was super helpful. We had a complicated set of needs and Danny helped me navigate and made it seem easy.
Laura K | First ImpressionsThe only reason it is not excellent is I had reserved a larger unit months in advance..when it came time to check in there were no large units left. Staff member did give two smaller units but still feel reserving a unit should secure one.
James G | Overall ExperiencePerfect for my needs. Staff were busy, as expected during this time of the year, but very friendly and helpful. Thank you!
Hisaya I | First ImpressionsPerfect for my needs. Friendly and helpful staff. Thank you!
Hisaya I | Overall ExperienceGive Abraham a raise !
Mariya A | First ImpressionsStaff was amazing
Ines M | Overall ExperienceThank you!!!!!!
Jose S | Overall ExperienceStaff were extremely friendly and helpful.
Matthew M | First ImpressionsGreat staff, thanks
James D | Overall ExperienceExperience was great but I wish the team had been more proactive. It took me 2 unreturned calls to their manager hector, 1 additional call to anyone on staff, and 2 visits to finally get setup with a storage unit. Consider making this process a bit more seamless for the customer. If there was a better local option, I would have not purchased from Uhaul.
fiorella c | First ImpressionsHector was extremely kind and considerate. He offered me great advice while we went through the process. He is a gem!
Hannah S | First Impressionscould improve directions overview to the unit, e.g. a map in the entrance area of the building or better guidance throughout the different compartments A-D, as very hidden. other than that very easy move-in process!
Florian A | Online Move InThe staff was nice and professional , especially Edgar who was very helpful, also Hector Thank you!
GREG B | Overall Experience