I canceled this due to not being able to get in touch with anyone on what unit to use. Hours showed 8-5. But yet nobody was available at 2, 3, or 4 o’clock when I needed it to move stuff in. I went to another storage unit. Please do not charge my card for this.
STACIE F | ReservationArab Mini Storage
793 N Brindlee Mountain Pkwy, Arab, AL 35016Comentarios de clientes
Available Units (All Sizes are Approximate)
Storage Customer Reviews
- 4.0 Average Customer Rating
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I canceled this due to not being able to get in touch with anyone on what unit to use. Hours showed 8-5. But yet nobody was available at 2, 3, or 4 o’clock when I needed it to move stuff in. I went to another storage unit. Please do not charge my card for this.
STACIE F | ReservationThe office lady was very helpful and nice. Our mother had passed away, she went above and beyond to help us.
THOMAS E | Overall ExperienceThe manager who was there, was 1 of nicest and most understanding managers that I've ever worked with. She is a just a gem of a person to work with. I will gladly work with her again in the future if I need to and will highly recommend her to anyone that needs assistance in moving. She's a great asset to Uhaul! Thank you Melissa!
Rick C | Overall ExperienceVery little to no security. The storage buildings have a fence around them. But gates are left open most, if not all of the time. Multiple break ins. Nothing could be done for those whose stuff was stolen. Arab city police was unable to do anything either. I think the people running this business did the best they could. But at the end of the day nothing could be done. I do not recommend storing your stuff here. If you do not care if your stuff is stolen then go ahead.
William a | Overall ExperienceThe storage units are in need of repair, the drive is in disrepair and turn around horrible. By having the store front on 231 with units behind it, you assume that's what your getting. That is not the case, would not recommend!
Albert L | Overall ExperienceI had no problems , the staff was very kind and helpful .
Lamar C | Overall ExperienceVery pleasant experience! Thank you very much!
CECIL S | Overall ExperienceStorage room has a hole in it at the back where it looks like a critter has come through into the unit and the keys with the lock provided are in rough shape, but one works. Ok for price.
Amy M | ReservationWonderful unit
Kaila M | ReservationI could not move at that time due to surgery recovery. I called the 800 number and them to let them know. I will be using them in the future!!!!
David H | ReservationJohn was very nice. He answeted all my questions fully. I was very satisfied.
Kathleen J | ReservationWasn't made clear on the Uhaul website that only a select few storage facilities honor the one month free storage so I went with one closer.
Shanon S | ReservationOperator was helpful and polite.
Jason R | ReservationThe online reservation process was a bit confusing but the staff present at the time of our rental was amazing he fixed everything was very polite and the storage building was very clean.
Mikayla N | ReservationThanks alot Wass very pleased!!!
Javares T | Overall ExperienceThank you so much.
Christopher G | Overall ExperienceDo not have time to move in during work hour.
JASON T | First Impressions