Such nice people to deal with. They made the experience wonderful and easy. I would go back and use them anytime!
Margaret Attal
C Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Austin, TX 78731
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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While pick up of the truck in Humble, TX was simple with no issues, drop off in Austin, TX did not go smoothly at all. The only employee at this C-store location spoke little if any English, and the manager that I spoke with on the phone said to leave the truck (no other U-Haul trucks or trailers at the store) and he would handle the turn-in the following morning. But could not give me anything showing I returned the truck satisfactorily that day. Gave me the name and phone number of someone to call that would handle the turn-in of the truck, but that person refused. I let the manager know this, and he suggested I call another location in Austin. I called that location and was told they would not accept the truck because they had too many of those trucks already in their inventory. I had to call the main U-Haul number and was told to use the mobile app for the return. This finally worked. Frustrating after a long day of moving and unloading!
TONY ALVARADOThe app didn’t work. I had to go into the location. Asked for a 2nd phone number. When I reserved it didn’t insist on that. And I only have one phone number.
Christopher OconnellAgain, gross and dirty
Alana DugandzicOverall gross experience.
Alana Dugandzic