Location is a tire shop so I will give some leeway on being clean and inviting. My issue was the interaction with employee. I asked where he wanted me to park the trailer and he told me, no issue there. He followed by saying, I will email you your receipt in just a little bit. No one looked at the trailer to confirm it was clean or in damaged. That could mean they either trusted me or didn’t want to do it. I took pictures to document the condition and departed. The email receipt didn’t come until the next day. Using the U-Haul, the trailer showed rented to me for nearly 16 hours after I dropped it off. Maybe this is normal, but once I turn it in, I want confirmation that I have satisfied my side of the rental obligation.
Kenneth Paulk
The Tire King
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Statesboro, GA 30458
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Customer Reviews
- 4.0 Average Customer Rating
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Great 👍
Jerry MikellMy only complaint is not with the facility. I paid with a prepaid card and am still waiting for the refund to my card. The facility was amazing. Definitely my only choice from here out. Thanks Tire King
Sabrina WatersOur pick up location was changed to this site. Very friendly. We took the truck and drove it to our hotel and parked overnight. The next morning the battery was dead. The passenger's door handle was broken(which Tire King was aware of prior), the front window still had tape from being replaced. Aluminum tape on corners of grandma's attic and cab interior dash board was filthy and sticky. Contacting service was aggravating. The Lady thought it would be no problem driving this defective vehicle cross country after a jump. Even with key out of the ignition their was a short turning things on and off. We lost 8 hours in moving process waiting around for help and than a road worthy vehicle that turned out available at our first choice of pick up.
Mark LukowskiBest place to pickup Uhaul!!!!!
LUCIEN MCLEOD