The operator was mostly useless. He couldn’t figure out how to boot his computer to locate my reservation. It took my 45 minutes to get my truck. He offered nothing in terms of value.
David R
Energy Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in North Charleston, SC 29406
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Customer Reviews
- 2.0 Average Customer Rating
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Worst Experience with U-Haul, should of used Penske!
Jon KThe location was a gas station. The only employee seemed unaware of the Uhaul rental process and had to make several phone calls before he handed me the keys and said "ok." I was not asked to show a drivers license, a credit card, nor did I receive a copy of a contract. He did not check the truck with me to see that there was equipment in the truck (which I didn't need). Upon return of the truck two days later a different employee checked the mileage only and didn't open the truck to see if the equipment was there or that the truck was clean.
Joanne HI was overcharged and they didn’t close out my ticket until almost over the 24 hours time. I rented the truck 10-20-23 @ 3:30 pm and turned it in 10-21-23 @ 8:30 am. I only drove 16 miles total and they charged me $35 for gas when I returned it as I rented it. Also I didn’t ask for the safe drive insurance and they added that as well. I recommend that no one rent a U-haul truck from them.
Quinton BIt took 3 days after me turning in the key for drop off for the rental to be closed out.
Perry A