Customer Reviews for Big Lennys Storage & Parking
(U-Haul Neighborhood Dealer)

24 reviews

310 S College St   Lebanon, TN 37087

(615) 257-1190

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–4 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: 9:00 am - 2:00 pm
  • 3/30/2024: Closed

Services at this Location:

Contact Us

(615) 257-1190

310 S College St
Lebanon, TN 37087

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–4 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: 9:00 am - 2:00 pm
  • 3/30/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The customer service here was amazing and very helpful. I accidentally left something in glove compartment and they called to let me know.

Scott Jackson 
Rating:
5.0

Customer did not leave a comment.

DONALD STEWART 
Rating:
4.0

Customer did not leave a comment.

Daniel Scherf 
Rating:
5.0

Customer did not leave a comment.

Mehmet Kaysili 
Rating:
4.0

Customer did not leave a comment.

Alicia Luellen 
Rating:
5.0

Customer did not leave a comment.

Tehkia Jordan 
Rating:
3.0

Customer did not leave a comment.

Zyira Lewis 
Rating:
5.0

Customer did not leave a comment.

Chris Brautigam 
Rating:
5.0

Continue building more storage space thank you! The Employee who help was easy to understand very business oriented and very helpful.

Annette HUTCHINGS 
Rating:
5.0

Customer did not leave a comment.

Tabare Ariel Neves Santeliz 
Rating:
5.0

Customer did not leave a comment.

Tyler Kitter 
Rating:
1.0

I rented a 20 foot truck and only received a 15 foot. I did not realize until it was half loaded and realized not all of my things would fit. I was not unloading the truck just to load it into another when I had a very long move ahead of me I did not have the time for that. I had to pick and choose what I could take with me based off of how much room I had in the uhaul. I would like a refund for the difference in a 15 and 20 Foot truck

Emmalee Jakubiak 
Rating:
5.0

Customer did not leave a comment.

jennifer goldsby 
Rating:
5.0

Everything was extremely clean and support personnel was very helpful.

Jerry Swords 
Rating:
2.0

I didn’t even use the trailer, it was so loose it definitely felt dangerous. I took video and will be seeking a refund.

Chris Love 
Rating:
5.0

Customer did not leave a comment.

Christopher Edwards 
Rating:
5.0

Young man was very apologetic and advised he would get in touch with the regional/ district manager and would see about having my rental refunded.

Billy Jones 
Rating:
3.0

I am sorry and disheartened to report that once again I rented a u-haul, on Thursday December 7th, 2023 and was not supplied with the equipment which I requested and paid for in advance. Neither the utility Dolly nor the furniture pads were included. Once again I kindly request a refund and consideration of the repeated inconvenience and poor customer service I have experienced as a loyal, and frequent U-Haul customer. I was able to overlook and forgive the first incident, but I am now frustrated and feeling like my business does not matter to u-haul. Being without these items made my time sensitive move extremely difficult and extremely frustrating. Please see to my refund and address this situation asap. Thank you. Kind Regards, John J.Muisr

JOHN MUISE 
Rating:
5.0

Customer did not leave a comment.

Duane Muhsman 
Rating:
5.0

Customer did not leave a comment.

Kristina Bryant 
Rating:
1.0

They gave me a dirty truck that had sunflower seed shells and debris in the floorboard, then turned around and CHARGED ME EXTRA for fuel when I'd already replenished it!! Definitely shady, but I'm waiting to see now what customer service is gonna do about my dispute. I will keep y'all updated.

Elton Gatling 
Rating:
4.0

Customer did not leave a comment.

jesus sanchez 
Rating:
5.0

Customer did not leave a comment.

robbie thompson 
Rating:
5.0

Customer did not leave a comment.

Chad Bailey 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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