Great customer service center.david S.
Customer Reviews for Zimmer Automotive
(Distribuidor de U-Haul del vecindario)
Spring Lake, MI 49456
(Turn N On Cutler W On Liberty)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8:30 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 12 p. m.
- Dom.: cerrado
- 5/28/2022 - 5/30/2022: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Mark S.
Keep up the quality operation.MICHAEL M.
Offer paper version of after hours check out.WALTER E.
El cliente no dejó un comentario.Jerry W.
The staff was very polite and helpful. The entire experiene was smooth.Jeff G.
Very professionally done, and he was super efficient in getting us out the door.BLAIR E.
El cliente no dejó un comentario.carl S.
El cliente no dejó un comentario.Darcy H.
It was a great experience. No need to improve their service.HELEN T.
God experienceMARK EMIL A.
El cliente no dejó un comentario.Melissa Y.
El cliente no dejó un comentario.Steven D.
Quick in and out. Easy peasy and affordable.Allan W.
Mr Zimmer was wonderful to work with, he is friendly, helpful and professional. His shop is the type of place you really feel good doing business with and supporting. I look forward to being a repeat customer.Chris A.
El cliente no dejó un comentario.MARK JAMES A.
I was attempting to complete the check in with my mobile device but was sitting and waiting for a response for quite a while. The manager was opening up the shop and offered to finish the check in for me. It was really nice of him to do that and it saved me from becoming extremely disappointed in your self check in system. My time is valuable and I do not appreciate it being wasted by a company whose service I am paying for to use. As a customer, I hope you can understand that I do not want to wait for minutes on end for some one or a computer to finally get around to acknowledging that I am waiting. The manger was great, the truck was great and the service was great aside from the check issue.Ken B.
Best U-haul experience ever. Exceptionally clean new vehicle with unexpected add on. Auto light bright/lowbeam, backup camera and wjo know what else. Also a great amount of cup holders and cubbies!! Thanks for the great experience!Bren A.
Very helpful and well preparedMerrick R.
El cliente no dejó un comentario.GLEN R.
Very simple professionally handled rental experience! Will definitely rent at this location again! GraciasMARK EMIL A.
El cliente no dejó un comentario.TERESA A.
El cliente no dejó un comentario.Larissa R.
El cliente no dejó un comentario.Amanda N.
El cliente no dejó un comentario.John Y.
When using mobile: The reservation system is not easy to navigate and it often times out leaving you to wonder if you really have a reservation. So then you have to call. This location is good and pleasant when answering phone, but not every location is.Nicole N.
El cliente no dejó un comentario.Michael L.
The black dust on the floors ends up on the furniture legs and then on the floor/carpets in the home. A wet swifter would solve that problem.David S.
El cliente no dejó un comentario.JOHN F.
El cliente no dejó un comentario.John L.
El cliente no dejó un comentario.TYLER C.
Denis was fantastic; thanks againBob R.
Stop cancelling my reservations when I was standing in line. Had to do a walkend.Versey B.
Servicio al cliente de excelencia. Trustworthy. Old fashioned friendly. Really appreciate the fast speed of operation. They know and understand their stuff.MARCO I.
Excellent customer service and communication. Professional transactionJODY H.
El cliente no dejó un comentario.Bradley H.
The truck was clean, however the wind shield needed to be cleaned, dead bugs all over it. Made visibility difficult. Also the truck sound rough, made sounds that didn't sound very good Need to have it looked at!!!angie B.
El cliente no dejó un comentario.Paul M.
El cliente no dejó un comentario.RICHARD THOMAS A.
El cliente no dejó un comentario.Tony I.
El cliente no dejó un comentario.Sally K.
Stop the 21st century trend towards online only service and phone calls to roadside assistance that don't get answered.MARK I.
Very helpful and made the process simple; we were on the road successfully in no time and all went great on a 1250 mile 2 stop move in a 15 ft truck .Terry S.
El cliente no dejó un comentario.Deb G.
5 miles in to my move a tire on my trailer blew out. It took almost 2 1/2 hours to get roadside assistance. The individual that fixed my tire said that the remaining tire on the left side of the trailer was drastically under inflated. Very dangerous situation.Douglas B.
This location did an excellent job and followed through with our verbal arrangements on the phone prior to picking up trucks. Having that confidence now with renting from uhaul as I had a horrid experience with the uhaul on Apple Avenue location. I would not recommend EVER renting from them. If you need to rent anything, go to this uhaul location in Springs Lake .Deb G.
El cliente no dejó un comentario.Leslie S.
El cliente no dejó un comentario.Nicholas F.
El cliente no dejó un comentario.Cheryl V.
Good location. Excellent customer service!Timothy S.
El cliente no dejó un comentario.WILLIAM THOMAS M.
Keep up the good work there!DEBBIE M.
Excellent, quick service handled by the owner of the establishment. Very professional. The only U-haul to rent from locally in my opinionJoseph D.
El cliente no dejó un comentario.Lori C.
Agent was very friendly and helpful.Tony W.
El cliente no dejó un comentario.WILLIAM THOMAS M.
El cliente no dejó un comentario.Joseph V.
The owner is wonderful! He was very friendly and helpfulTia A.
El cliente no dejó un comentario.Kathryn M.
El cliente no dejó un comentario.John H.
El cliente no dejó un comentario.Ken T.
The only issue I had, was when I returned the truck. It was after hours and the website return was not working. It asked to verify my location, I allowed my location on my mobile phone, but it did not work. I tried several times and continued to get the same message. Your location cannot be verified. This was on a Saturday afternoon, so I had to stop back at the rental place on Monday morning to ensure I wasn't going to get charged for additional time, or not filling out the return information. Very frustrating.John Z.
I've used Zimmer Automotive several times and they have always been great to work with.Brian C.
Service was excellent thank you!Christina A.
El cliente no dejó un comentario.Ramon S.
Staff was friendly and most helpful. Easy to work with and very accommodating. I will be back for any future hauling needs.Douglas F.
It was all easy and well maintained. no improvement ideas.Michael R.
El cliente no dejó un comentario.David S.
Dennis was great, will rent from here again!Madison D.
They didn't have adequate parking space. I parked in a lot that was marker â€œnot for customersâ€ so it made me feel like I shouldn't park there although there wasn't anywhere else to park. Perhaps they could've had a designated lot for uhaul drop offs and indicated thatKAMI MICHELLE S.
El cliente no dejó un comentario.Ian R.
El cliente no dejó un comentario.DAVE D.
El cliente no dejó un comentario.Thomas D.
Nothing. Great job in and out!Brian H.
El cliente no dejó un comentario.James C.
good rental overall.ROBERT R.
El cliente no dejó un comentario.Dustin R.
El cliente no dejó un comentario.Claudia B.
the windshield had a crack across the whole front. other than that it was excellent.Paul B.
El cliente no dejó un comentario.Jamie S.
El cliente no dejó un comentario.Kerry E.
El cliente no dejó un comentario.Codie G.
All good ! Dennis was very informative answered all my questions ! Very happy, great experience . Thank you !joann N.
Service was great. People were efficient, friendly and professional.Laura B.
Didn't use app this time because it was a horrible experience When used September 2020. Will only deal face to face with uhaul because your customer service via 800 number is extremely frustrating when no one cares to help youlinda H.
Rent truck often. Dennis is awesome!Claudia B.
Great operation.Edwin M.
Inisde cab was not very clean. The back of the truck (inside) was not swept out and was muddy and had a fair amount of dirt in it.TIMOTHYSCOTT B.
El cliente no dejó un comentario.Brad V.
El cliente no dejó un comentario.MADONNA M.
El cliente no dejó un comentario.Richard B.
Being able to get key out of lock box on truck could of been better.Earl J.
El cliente no dejó un comentario.Al B.
El cliente no dejó un comentario.Logan W.
Dennis and his team are outstanding!BRIAN DOUGLAS B.
El cliente no dejó un comentario.JERRY M.
Phenomenal customer service! No problems! This U-haul place is not like any other I've rented from before..... In a good way, for sure! Would highly recommend this particular location!Robert M.
El cliente no dejó un comentario.Dean B.
The owner is very friendly and welcoming! I will definitely do all my uhaul business with Zimmer.Colten J.
Very helpful and informative.Douglas B.