Customer Reviews for Zancha's Guns & Ammo
(U-Haul Neighborhood Dealer)

36 reviews

108 E State St   Lovington, IL 61937

(217) 873-6963

Office Hours

  • Mon-Fri: 10 am–6 pm
  • Sat: 9 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(217) 873-6963

108 E State St
Lovington, IL 61937

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–6 pm
  • Sat: 9 am–4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great customer service. Very helpful

Rob Carlson 
Rating:
3.0

Customer did not leave a comment.

ALYSON MOORE 
Rating:
4.0

Maybe have more sizes of trucks available.

Beth Wendel 
Rating:
4.0

Everything was great!

DAVE EVANS 
Rating:
5.0

Customer did not leave a comment.

Charlie Klukis 
Rating:
5.0

Customer did not leave a comment.

Debbie Renfro 
Rating:
5.0

Customer did not leave a comment.

norm short 
Rating:
5.0

Customer did not leave a comment.

Carrie White 
Rating:
4.0

Customer did not leave a comment.

norm short 
Rating:
5.0

Customer did not leave a comment.

Jayson Vore 
Rating:
4.0

Some way to jack trailer up to put on ball. Lifting it with no jack is too much

Allen Cripe 
Rating:
5.0

Customer did not leave a comment.

Adam Gear 
Rating:
5.0

Customer did not leave a comment.

James Crane 
Rating:
5.0

Customer did not leave a comment.

JASON COVENTRY 
Rating:
5.0

I’ve never had to rent a UHaul before!! So being my first time I was very pleased with the service and I’d gladly use this facility again!! Thank you !!

ISABEL DOLAN 
Rating:
5.0

Customer did not leave a comment.

DEANNA NETTLES 
Rating:
4.0

I had to hook up my own trailer. I've never had to do that before so I wasn't confident driving the empty trailer back to my parents' house to pack it up. Since I don't have much strength, it took so much effort to lift the trailer onto the hitch :( I had to use an OLD trailer to drive 2500 miles... horrible ride compared to having a newer trailer last time. Not a fan of using such an old trailer for such a long drive. I need to consider another service besides uhaul next time.

Stephanie Harrison 
Rating:
3.0

The facility is tiny, and NO ONE was wearing a mask or even pretending to care that there is a pandemic.

Rachel Woodruff 
Rating:
2.0

Hard to find location plus very little direction on where to drop off trailer. Drop off location was on a hill which made it difficult to unhook trailer along with almost caused injury and damages

Michaela Harris 
Rating:
4.0

The Jack was missing from the trailer. That made me have to carry a floor jack in my truck to remove the trailer from my truck.

Mike Fitzgerald 
Rating:
3.0

Zanchas was ok the woman who waited on me was very pleasent..however I didn't like having to drive 17 mi out of my way to pick up my uhaul ...but this had both I g to do with zanchas

laura hayes 
Rating:
5.0

Was really hoping they were open so i could inspect and possibly buy a fire arm.

Lorenzo Childs 
Rating:
5.0

Customer did not leave a comment.

chad gudgel 
Rating:
3.0

Customer did not leave a comment.

Bill Suggs 
Rating:
1.0

Customer did not leave a comment.

katrina richett 
Rating:
3.0

The interior of windshield was extremely dirty. The center console was sticky. Trucks need to be cleaned between rentals.

Delmar Schrock 
Rating:
5.0

Customer did not leave a comment.

Stephen Johnston 
Rating:
5.0

I have rented a trailer twice from Zancha’s & they are very helpful & courteous.

Loretta King 
Rating:
3.0

Routine maintenance and detailing, very clear that besides major things like oil change and damage, everything is left to customer. No complete inspection of all items or full detailing to clean all items. I do not blame thus location, just u-haul in general.

Kyle Jones 
Rating:
5.0

Customer did not leave a comment.

Forrest Brown 
Rating:
5.0

Customer did not leave a comment.

Ralph Zancha 
Rating:
5.0

Customer did not leave a comment.

Ronald Baker 
Rating:
2.0

Was hard to find and the equipment was off the alley in the back of business.

Rick Thomson 
Rating:
5.0

Customer did not leave a comment.

Breanne Whaley 
Rating:
3.0

It took about 30 minutes for the agent to draw up the contract.

jim forbes 
Rating:
4.0

PROBLEM with reservation. Lovngton Haul dealer new but good, but 20 miles away from my original reserved UHaul. Reserved a large trailer in Decatur, (quoted $275). Was on the way there when they called to say they had my 10 foot truck ready ($750 and I didn't reserve a truck). Changed the reservation back over the phone. When I got there they said they fixed the reservation (now $180) and walked me out to a small trailer Said the large trailer (which I showed them and confirmed when I made the original reservation) was only available for in town rental. Manager finally found one in Lovington (now $325). Most frustrating reservation ever at the Decatur main location.

John Strobel 
No reviews have been submitted for this location.

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