Customer Reviews for Zain Tires LLC
(U-Haul Neighborhood Dealer)

38 reviews

34880 Vine St   Eastlake, OH 44095

(440) 497-4988

Office Hours

  • Mon-Sat: 10 am–5 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(440) 497-4988

34880 Vine St
Eastlake, OH 44095

Services at this Location:

Office Hours

  • Mon-Sat: 10 am–5 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

They did not know I was coming and at first did not want to accept the trailer. Eventually, told me to drop it off in the back.

Timothy Berezne 
Rating:
3.0

The pick up location had nothing to do with me picking up the truck! The problem was the APP. We spent 35 minutes getting the truck with help from an online customers service!!! It was very stressful to say the least!!! Fix your APP.. Thank you..

Luann Perhay 
Rating:
1.0

Give us a truck with no gas dead battery. Started off the dealer had to jump start it. Every time we stopped had to be jump.started. U haul co. Sent someone with a new battery .IT FIRED RIGHT UP.

Janet Sabo 
Rating:
3.0

Customer did not leave a comment.

Jenna Smith 
Rating:
5.0

Customer did not leave a comment.

Yahia Khaleel 
Rating:
5.0

Customer did not leave a comment.

Kathleen Fields 
Rating:
1.0

Can’t say. Had to change trucks so they might not have had a chance to clean it. That location wasn’t bad. U-Haul corporate has been terrible.

Adam Daugherty 
Rating:
3.0

The person who was there when I returned the truck did not know how to check it in. He simply had me leave the keys and said, "You're good." Sorry, no. I like to have the truck checked in and be told what my final total will be.

Dopuglas Hart 
Rating:
5.0

Zain Tire was a great convenient location—very helpful. Thanks.

Joseph Scott 
Rating:
5.0

Friendly fast service! would definitly use this location again!

DAVID MATSKO 
Rating:
1.0

Went to pick up the truck at 10am like it was scheduled for and nobody was there. There were 4 other people waiting for a truck as well. I didn’t get the truck till closer to 11am. This was after being scheduled at another location at 8am that I called and confirmed the pickup date and time. This second location was after I booked online at another location and was told a couple hours later that this location had no more trucks. So I went from starting at 8am to move till not getting started till almost noon. I lost two people helping me move and had to move most of my items alone due to all of these mix ups.

Dane Frasure 
Rating:
3.0

Customer did not leave a comment.

BRUNO PINTO DE FARIA 
Rating:
5.0

Very respectful fast service and efficient will return every time I need a truck

YAHIA KHALEEL 
Rating:
4.0

The truck i had needs work done to it , very shaky and felt not safe in it . Also needs tires ,

SHARON SIMERAL 
Rating:
1.0

First of all walking into zains was FULL of smoke due to the dude sitting at the desk smoking a hookah indoors. Next he was extremely rude. Finally I was in Ohio due to my father dying and needing a trailer to remove some items from the property. I was told by the zains owner I was ALLOWED to pay for my equipment and pick it up the following day due to having an issue with my hitch that was being fixed by a professional. I was then called the next morning and told I’d I didn’t pick it up in 30 minutes my contract would be canceled because he had to “leave for Vegas in 3 hours”. This dude was the definition of an asshole and represented Uhaul. I will use other companies from now on.

SAMUEL FISHER 
Rating:
3.0

Customer did not leave a comment.

ROBERT EICHENBERG 
Rating:
3.0

Customer did not leave a comment.

CRESTON CORDER 
Rating:
2.0

It is difficult to find the location. Plus, an attendant came to the location to just simply sit in his car and wait for our arrival. We saw the transport in the back, but all the doors were locked. Why could not pick up the transport at a location 5 minutes from our home that was open? I would have been nervous picking up this transport by myself. Thank goodness my husband was with me.

Jean Uthe 
Rating:
5.0

Customer did not leave a comment.

Justine Williams 
Rating:
4.0

Customer did not leave a comment.

BRYSON FREEMAN 
Rating:
3.0

Customer did not leave a comment.

ADAM LAUSER 
Rating:
5.0

The agent was helpful I’m every way. No improvement needed.

Howard Nelson 
Rating:
1.0

Attendent was 1/2 hour late opening up store, offered no apology and was on a personal call the entire time while trying to complete paperwork. Never sent me a final invoice. Had to pay my movers for delay time. Very unpleasant experience.

GERALD SMITH 
Rating:
5.0

Customer did not leave a comment.

NANCY BOYCE 
Rating:
3.0

It was close by. When I pulled up it would have been nice to have someone come te me where to park, nothing marked at tire place Guy inside sitting under a counter on personal phone. Said I would get a receipt on phone.Real people who care.

Linda Konvalinka 
Rating:
5.0

Jose was great and funny too

Michael Stringer 
Rating:
3.0

General U-haul customer service number is ridiculous. Tried to call twice and was placed on hold, once for 30 minutes. In either case, no live person answered the phone. Thank goodness for chat. I was able to get a local number for scheduling dispatcher.

ROBERT GIMZA 
Rating:
5.0

Best experience friendly and fast

Yahia Khaleel 
Rating:
3.0

Make sure the location have the equipment we reserve so we dont prepare for something then have to revaluate our situation.

Sean Prentice 
Rating:
5.0

Customer did not leave a comment.

Robert Hopson 
Rating:
3.0

The truck was not inspected at this location and then had the nerve to charge me for missing/damaged property of which there was none.

Roseann Yusi 
Rating:
3.0

Your definition of clean an mine may not be the same.

James Popio 
Rating:
5.0

Customer did not leave a comment.

david stehlik 
Rating:
5.0

Customer did not leave a comment.

james runals 
Rating:
5.0

Customer did not leave a comment.

Dan Pattie 
Rating:
5.0

Customer did not leave a comment.

Edgar Smalley 
Rating:
3.0

was not wearing a mask as mandated by the state

Peter sulin 
Rating:
2.0

Customer did not leave a comment.

Nicholas Gimmelli 
No reviews have been submitted for this location.

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