Comentarios del cliente para Zahras Books N Things

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Zahras Books N Things

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Bala M. en

Grado:

El cliente no dejó un comentario.

Mary P. en

Grado:

I reserved a truck for 9 am and got told at 8:00 am that it is not available ad to wait until 11 am to pick up another truck at another location - horrible service!!

Beverly W. en

Grado:

Please make sure the windshield is clean. Everything else was perfect

Albert B. en

Grado:

I was returning the truck went to put gas in it and there was a lock on the cap.There was no key for the lock so after 10 minutes of searching the truck and finally figuring out a way with my own key to unlock it. Those 10 minutes In the five minutes it took to bring up the computer website for the cashier made me late and I got charged for an extra day a full day which I don’t need. I will never rent from U-Haul again nor will I ever recommend it to anybody.

Paulina N. en

Grado:

El cliente no dejó un comentario.

Lamont R. en

Grado:

The location and worker were amazing, my only qualm is that the previous driver left a lock on the truck which set me back an hour and a half

Johnathan F. en

Grado:

My problem is more with customer service. Specifically with the regional manager Manny and agent Lucy. Twice now I’ve had problems with not having truck available when I had a reservation and this time being over charged. I still have not received full refund. Nor did they honor the $50 credit for not having truck available 2 months ago. The representative I spoke with at that time, Lucy, was rude and condescending both to me and my girlfriend. Manny has never returned my calls both times. Or emailed status. I never had a situation where I felt compelled to write a grievance in my life, but I do so now. I hope this doesn’t fall on deaf ears. Jonathan Fineman

Francisco B. en

Grado:

The gas was less to 1/3 quarter..and show her and he said no that's normal .that mean three quarter...for sure that is stupid

Jeff K. en

Grado:

El cliente no dejó un comentario.

Lorne S. en

Grado:

El cliente no dejó un comentario.

DIEDRE M. en

Grado:

El cliente no dejó un comentario.

Miesha Y. en

Grado:

Great Customer Service

David M. en

Grado:

Communication was horrible throughout. Original reservation information and pick up time changed three times, making me run around and change timelines, incurring additional costs from movers and wasting a more of my own time. Unacceptable. And a $50 credit does not cover it.

AARON M. en

Grado:

The experience was great, very smooth from pickup to return. Will definitely come back.