Customer Reviews for ZR1 Motor Company
(U-Haul Neighborhood Dealer)

43 reviews

4594 US Hwy 26/85   Torrington, WY 82240

(307) 338-2011

Office Hours

  • Mon-Fri: 8:30 am–5:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(307) 338-2011

4594 US Hwy 26/85
Torrington, WY 82240

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–5:30 pm
  • Sat-Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nice clean truck. Super friendly staff and quick check in

austin sprauge 
Rating:
3.0

This was not this locations problem but I had to pay fuel for 150 miles and five hours travel just to pick up a truck that was supposed to be at another location in Newcastle Uhaul should reimburse for this

Thomas Patton 
Rating:
4.0

Customer did not leave a comment.

Jon P Wakamatsu 
Rating:
5.0

Customer did not leave a comment.

TROY AYRES 
Rating:
5.0

Customer did not leave a comment.

ERIC NEAL JONES 
Rating:
5.0

He is very pilot an understanding great personal at ZR 1 in Torrington WY

Wayne Hardin 
Rating:
5.0

Knowledgeable and friendly

vickie hitt 
Rating:
5.0

Customer did not leave a comment.

Rod Miller 
Rating:
5.0

Customer did not leave a comment.

Floyd Mckee 
Rating:
5.0

very helpful in getting me unhitched and back on the road.

james greene 
Rating:
4.0

Disappointed that the moving blankets were not available when we picked up the trailer.

Richard Zimmerman 
Rating:
4.0

Gave me a truck with a dead battery and had to jump it 7x

Christopher Bearss 
Rating:
5.0

Customer did not leave a comment.

Dale BeamanJr 
Rating:
4.0

I made a reservation a week in advance of needing the trailer in the town I was staying in. The day before I get a call from a very RUDE Uhaul employee that I would have to drive 30 miles into another state to get the trailer vs the 2 miles I had originally planned. The distance was actually almost 40 miles 1 way. The trailers lights didn’t work so I had to wait for that to be fixed. Before I could return. The staff at the location were very helpful in getting this done. Just to pick up the trailer ended up taking about 3 hrs of my time and nearly 80 miles round trip. I was compensated $50 for this poor experience which barely covered the fuel for the drive I had to get the trailer. The location I picked up the trailer at was helpful however the rest of the experience with Uhaul corporate was not a positive experience.

Jeff McCool 
Rating:
5.0

Customer did not leave a comment.

carla taylor 
Rating:
5.0

Customer did not leave a comment.

William Groskopf 
Rating:
3.0

Had to drive 52 miles each way to Pick Up the equipment when there is a uhaul dealer in the town I live in.

Randy Starkey 
Rating:
5.0

Customer did not leave a comment.

Cory Gifford 
Rating:
5.0

He was incredible! Needed a second truck and I wish I could have gone there for both. He made a very stressful time much less stressful because of his calm demeanor and communication. Cannot thank him enough.

Stacie Kallsen 
Rating:
5.0

Customer did not leave a comment.

danny martinez 
Rating:
5.0

Customer did not leave a comment.

Ashley N Mcclendon 
Rating:
3.0

Customer did not leave a comment.

Sridhar Budhi 
Rating:
5.0

Customer did not leave a comment.

JENSEN JENNINGS 
Rating:
4.0

Customer did not leave a comment.

JACLYNN STRICKER 
Rating:
5.0

Customer did not leave a comment.

ERIN DEEN 
Rating:
5.0

Customer did not leave a comment.

Lance Petsch 
Rating:
5.0

Customer did not leave a comment.

Eric Jones 
Rating:
5.0

Customer did not leave a comment.

Jensen Jennings 
Rating:
5.0

Very clean and customer oriented.

AMY BUHLERT ICANBERRY 
Rating:
5.0

Customer did not leave a comment.

Mike Saxby 
Rating:
5.0

The Torrington, WY location was exceptional. Provided 100% customer service assurance. I will be using this location for all my Uhaul rentals. I use Uhaul, because of the customer service and safety review before I take a long trip. Torrington, WY exceeds all expectations and knows the area and educated me even more when pulling a trailer in bad weather. Superb location. Thank you.

DOREE SHIMKO 
Rating:
5.0

Customer did not leave a comment.

Justin Okes 
Rating:
4.0

Customer did not leave a comment.

Bonnie Crawford 
Rating:
5.0

Customer did not leave a comment.

kendra pacheco 
Rating:
5.0

It was a damn good product . however the price was a little up there May consider a different option next time.

Brad Hamlin 
Rating:
5.0

Owner was helpful and knowledgeable as he took me through the process.

CURTIS ALLEN MOFFAT 
Rating:
5.0

Customer did not leave a comment.

Jacob Tucker 
Rating:
5.0

need to have rental equipment more readily available, had to get a trailer brought in from another state. uhaul needs to be one to get trailers to where they are needed, not the customer. zr1 motors was very easy to work with, uhaul not so much so.

George Davis 
Rating:
5.0

Customer did not leave a comment.

Philip Merlino 
Rating:
5.0

Customer did not leave a comment.

Dale BeamanJr 
Rating:
5.0

Owner was attentive and helpful

Robert Hill 
Rating:
5.0

Contract did not say that dropoff would be different then drop off we used last time in torrington.

Deborah Haynes 
Rating:
5.0

Customer did not leave a comment.

DONALD COLES 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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