Service representative from location was great to work with. Very informative and made the rental process smooth.Manuel A.
Customer Reviews for Yuma Self Storage Center
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Making sure hours of operation for dealers is up to date.Steven B.
Clear area around uhaul sign so that it can be easily seen from the main road. Place a sign where visible to the main roadway.David E.
El cliente no dejó un comentario.Barbara G.
El cliente no dejó un comentario.amjad H.
El cliente no dejó un comentario.glenn M.
El cliente no dejó un comentario.MARIA C.
El cliente no dejó un comentario.Joshua A.
Better communication.Richard L.
The young man who helped me, Alisandro (?) was very professional. I really did appreciate his help.GENE S.
El cliente no dejó un comentario.Anthony B.
Online reservation was a breeze and they even called me to confirm my reservation about 30 minutes prior. The pickup went fast & smooth as well as the return; no hassle.Tracy L.
El cliente no dejó un comentario.Anayochukwu U.
El cliente no dejó un comentario.Michael M.
Exelente serviceSandra F.
I would not recommend U Haul at all... After making a reservation a month early and being told 2 days before my move that I would not be getting a 15 footer but a 10 footer and a trailer. Then it was a pain picking it up because pick up times and spots changed. I will say the woman I talked to on the phone was very professional and nice but the experience was horrific. Never again.Matthew T.
We had to switch pick-up locations at the last minute on pick-up day. Donna in the UHC of Southwest Arizona office was AMAZING. She worked with us and didn't rest until she found us a truck that day.Eric J.
El cliente no dejó un comentario.Gladys C.
El cliente no dejó un comentario.jaime R.
El cliente no dejó un comentario.Jessica A.
El cliente no dejó un comentario.Joel T.
Have someone there to check trucks in and inspect retuning truck with customer. That is returned in good condition.jesse L.
El cliente no dejó un comentario.Debra H.
El cliente no dejó un comentario.clifford H.
El cliente no dejó un comentario.Michael B.
El cliente no dejó un comentario.DON B.
have at least one person available at the sightVICTOR R.
El cliente no dejó un comentario.Veronica R.
Truck was extremely sorry inside the cab and box. Sand everywhere and grime/dirt in box.Laurence N.
Left tire was at 30 PSI, right tire was at 12 PSI (recommended PSI on sidewall is 50 PSI). Trailer was partially filled with blankets,hand trucks, etc. that had to be removed after I opened the trailer to see if it was clean. Employees at pickup location did not wear masks even though masks are mandated in Yuma AZ.Raymond L.
El cliente no dejó un comentario.Anthony C.
El cliente no dejó un comentario.Maria A.
Not charge them for services they did not want and not go into their account two months later and take more money. $19.99 turns into $95 very fast it's ridiculousMalia G.
All was excellentKarina B.
El cliente no dejó un comentario.Shamala H.
El cliente no dejó un comentario.Rebecca H.
El cliente no dejó un comentario.Susan G.
They didn't let me know they were going to take extra money from my account and plus they did charge that they didn't let me know at really mad and I will never reserve there again .Jesus H.
El cliente no dejó un comentario.Aracely M.
El cliente no dejó un comentario.mac M.
El cliente no dejó un comentario.Juan C.
Improve on treating the customer better.Hector got upset with me cause I asked him a question.Still didn't answer my question.Its ok to top it all off they said I didn't turn the Uhaul truck in on the4th of March ?? Thank you so much UhaulJuan A.
El cliente no dejó un comentario.Julia C.
El cliente no dejó un comentario.John C.
El cliente no dejó un comentario.Michael K.
Nothing! It was great. Very courteous and helpful people at this location. A pleasure to work with.michael P.
I reserved a trailer via online uhaul.com. I opted out of all extra services and insurances. My charges were price of rental and taxes. Once at rental site and before leaving with rental, I was advised I was being charged Safe Tow insurance. I advised employee that I was being charged an insurance that I opted out of. The employee assured me the charge would be removed. After returning rental after 1 hour use, the employee advised me that â€œeveryoneâ€ gets charged this particular insurance. I asked him to call his supervisor and explain to him I did not want to be charged for extra insurance. After the phone call with his supervisor/adviser, I was assured the extra charge would be refunded/removed. THE CHARGE WAS NEVER REMOVED.Oscar N.