Customer Reviews for Yows Grocery
(U-Haul Neighborhood Dealer)

181 reviews

675 Seminole Rd   Broadway, NC 27505

(919) 258-0294

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(919) 258-0294

675 Seminole Rd
Broadway, NC 27505

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

This was a great drop off for any Uhaul. The gentleman I talked to was nice and respectful. Very professional overall and would highly recommend anyone to him.

Coty Handy 
Rating:
4.0

Customer did not leave a comment.

Nora McNeill 
Rating:
5.0

Customer did not leave a comment.

Shea Myatt 
Rating:
4.0

Customer did not leave a comment.

Eric Avalos 
Rating:
3.0

Overall experience with getting a trailer from a closed location was poor. I had to hook it up and return it on my own and the express check in that was available to me was not the normal check in.

Bethany Moravec 
Rating:
5.0

Customer did not leave a comment.

Matthew Tomala 
Rating:
5.0

Customer did not leave a comment.

Billy Cunningham Jr 
Rating:
5.0

Customer did not leave a comment.

Neil Mcphail 
Rating:
5.0

Customer did not leave a comment.

Louis Nash 
Rating:
3.0

The owner was very courteous and knowledgeable. He even hooked the trailer up for me. I've rented trailers before and never had someone help hook up my trailer. That was unexpected and very appreciated.

LeeAnn Stevens 
Rating:
5.0

Dealer was friendly and very quick with the checkout.

Georga Houseman 
Rating:
5.0

Customer did not leave a comment.

Amber Myers 
Rating:
5.0

Customer did not leave a comment.

John Hicks 
Rating:
5.0

Customer did not leave a comment.

Lorae Roukema 
Rating:
5.0

A little more lighting in the drop off area.

Vickie Perry 
Rating:
5.0

Customer did not leave a comment.

Shannon Joyner 
Rating:
5.0

He was very well mannered, professional and made sure the equipment was properly working and also help us load the trailer.

Shaquana Hyman 
Rating:
5.0

Customer did not leave a comment.

Chasity Dionne 
Rating:
3.0

Customer did not leave a comment.

Sherry MCMAHAN 
Rating:
5.0

Very polite and was very helpful

Ann McNeill 
Rating:
3.0

Customer did not leave a comment.

Frank McDaniel 
Rating:
2.0

This was not my original location and then my location was changed the day prior I received a text message at 7pm EST. Then this location didn’t even have the dolly I needed

Megan Bradds 
Rating:
5.0

Customer did not leave a comment.

Christopher Louviere 
Rating:
4.0

Customer did not leave a comment.

JAN SCHWOEBEL 
Rating:
5.0

Customer did not leave a comment.

NATASHA BLAKE 
Rating:
5.0

The owner was absolutely amazing. I couldnt get to the location until after hours and he answered his phone in the middle of the night to send the link and make sure we received the contract and all the necessary information. He really went above and beyond.

ROBERT DANCY 
Rating:
5.0

Customer did not leave a comment.

Rodney Sutherland 
Rating:
5.0

Customer did not leave a comment.

Brian Botello 
Rating:
5.0

Very easy to rent and return. Wonderful customer service. Thank you.

Katherine Mcginnis 
Rating:
5.0

Customer did not leave a comment.

RICHARD PRICE 
Rating:
3.0

Customer did not leave a comment.

ROBERT RAY 
Rating:
5.0

Customer did not leave a comment.

Nathan Jackel 
Rating:
5.0

Customer did not leave a comment.

Donna Boykin 
Rating:
5.0

Customer did not leave a comment.

Andrew Yarbrough 
Rating:
5.0

Customer did not leave a comment.

ALEXIA RIGGS 
Rating:
2.0

The truck was dirty. It was sandy and muddy inside. The windshield had splashes of sticky liquid in three locations. There was an empty can, four pack drink box and partially full water bottle inside the cab. So disappointed and frustrated with this Uhaul experience.

AMY WITMER 
Rating:
5.0

Customer did not leave a comment.

TONY MOORE 
Rating:
4.0

Customer did not leave a comment.

LAURENELIZABETH MASTERSON 
Rating:
3.0

Customer service was awesome. Just unhappy about a leaking box which in turn made a stressful time worse. Never had any issues in past!

Matthew Myers 
Rating:
5.0

Customer did not leave a comment.

JAMES BROWDER 
Rating:
5.0

Customer did not leave a comment.

SHEILA CAMERON 
Rating:
5.0

Very professional and I truly appreciate good business

Christopher Douglas 
Rating:
3.0

Again not a uhaul standard dealer, paperwork and proper turn in was a concern

Dennis Caylor 
Rating:
5.0

Customer did not leave a comment.

MUSTANSER BADAR 
Rating:
5.0

Customer did not leave a comment.

CHARLES WILLIAMS 
Rating:
5.0

No issues and very convenient.

SCOTT CARNS 
Rating:
5.0

Customer did not leave a comment.

MICHAEL MEYER 
Rating:
3.0

Again, the location was fine. I’m thankful for the owner of this location because had they not been there I would’ve had issues dropping off the truck. The website didn’t work and I was on hold for twenty minutes then the owner showed up. A huge inconvenience.

Iris Oliver 
Rating:
5.0

I would like to thank the team on oakland they was vrey helpful and friendly I been using u-haul for years and I will keep for future .

Osama Baddad 
Rating:
2.0

I showed and had to be sent elsewhere after I called I showed up at the other location- I waited an hour for the one guy operating everything to show up. He charged me insurance I didnt as for They were supposed to change the return address to the first location but they didn't and I had to go back and they also didn't add any miles to my reservation to compensate me driving out of my way again to return it Gas had less than 1/4 at pick up Guy didn't call me back for two days I had to call and ask what I owed He said j gave him $120 cash deposit not $100 so my mistake but he didn't show that on bill He said j owed $111 left and I paid that cuz it was $108 after my deposit of $120 Now I get this email saying I owe $158. Please figure this out cuz I want to be so done with this

Michael Phillips 
Rating:
3.0

Customer did not leave a comment.

luis majano 
Rating:
5.0

Great service!

Lakesha Alford 
Rating:
4.0

Customer did not leave a comment.

RALPH TULLO 
Rating:
4.0

Maintain current level of customer service. Thanks

Charlotte Johnson 
Rating:
5.0

Customer did not leave a comment.

Sherrie Wise Thomas 
Rating:
3.0

Excellent service and very communicative.

Kari Bengston 
Rating:
5.0

SCOTT was awesome! Very helpful and expedient. In as nd out very fast.

CHARLES BROWN 
Rating:
3.0

Customer did not leave a comment.

Brandon WEATHERFORD 
Rating:
5.0

Customer did not leave a comment.

Dawn Beaird 
Rating:
5.0

Nothing, completely satisfied.

Ray Smith 
Rating:
5.0

Nothing. Everything went so smooth

Audrey Herndon 
Rating:
5.0

The owner was very good and helpful in making sure I was taking care of.

Terrence White 
Rating:
3.0

There was some confusion about checking the van in and out. We were unable to get in touch with the person who checked the van out and I continued to receive notices from UHaul that the van was due back. This was not good.

Tammie Fox 
Rating:
5.0

Scott Yow went out of his way to help load the car on the trailer and explain all the safety equipment and the items to check after each stop. Made our move very easy for us.

Carl Diblasi 
Rating:
5.0

Customer did not leave a comment.

Kevin Stanley 
Rating:
4.0

Location was 30 miles from my house, so difficult. Truck had low tire pressure, one headlight out and stabilize needed service..

Ronald Clarke 
Rating:
5.0

Customer did not leave a comment.

Megan Hicks 
Rating:
5.0

Customer did not leave a comment.

Edmund Gravley 
Rating:
5.0

We did not interact with anyone at this location as we used the lock box.

Deborah Austin 
Rating:
3.0

Very friendly and helpful service BUT.......The truck i got had alot of problems i didnt think i was going to make it to my destination. Its wasnt shifting correctly and took me a total of 2 and a half days driving a day trip. Horrible experience with this truck and the outside of the tires were very bald no tread and it kept pulling to the left. It was a very scary drive as the truck wasnt safe to be driven.

Sheila Morin 
Rating:
4.0

Be more forthcoming concerning actual miles being charged for. Offer closer dropout to customer's destination.

Joseph Siler 
Rating:
5.0

Scott Yow went above and beyond with our UHaul experience! We rented a 26’ trucknfrom him, and when we filled it up and still had more furniture, he went out of his way to find us a 6x12 trailer. His expertise, professionalism and customer service skills are superior, and we would highly recommend him! He is proud to be a UHaul dealer, and makes the company proud! Thank you UHaul for having a wonderful dealer who makes you proud!

Amy Black 
Rating:
5.0

I wish all UHaul dealers were as user-friendly as Scott Yow! He made a stressful experience very easy. His can-do attitude, professionalism and awesome customer service is amazing. We would highly recommend him anytime. Thank you!

Amy Black 
Rating:
5.0

Customer did not leave a comment.

Taijah Bennett 
Rating:
5.0

THE CLEANEST UHAUL I HAVE EVER RENTED!

Amy Robinson 
Rating:
5.0

Well satisfied with my experience

Marshall Clayton 
Rating:
5.0

Customer did not leave a comment.

Robin Greene 
Rating:
3.0

Customer did not leave a comment.

Cesar Aristy 
Rating:
3.0

Customer did not leave a comment.

PATRICIA BLAKEY 
Rating:
3.0

Customer did not leave a comment.

Karen Coffey 
Rating:
5.0

Best service out there.

John Schneider 
Rating:
5.0

Customer did not leave a comment.

Mark Brotherton 
Rating:
4.0

Customer did not leave a comment.

marian cummimgs 
Rating:
5.0

Scott Yow was very helpful with our move.. he answered all questions that we had & was very accommodating.

Al Wilkes 
Rating:
5.0

Customer did not leave a comment.

Kelly Hales 
Rating:
5.0

Scott was great. He went above and beyond to facilitate my experience. I would highly recommend this location.

Zakiya Haji-Noor 
Rating:
5.0

I love the easy in/easy out location. Service was friendly and knowledgeable. Excellent experience!

Les Mathes 
Rating:
3.0

Customer did not leave a comment.

RICARDO PHILLIPS 
Rating:
5.0

He was a absolute God send! I'll never forget how much meeting him meant to me and my daughter.

Jocelyn Davis 
Rating:
2.0

Address was incorrect, no one was present at pick up. Had to call a number and a guy came from down the road. Had a reservation time but the truck and equipment was not ready. It was an hour before finally getting the truck and leaving.

Nichole Wilt 
Rating:
5.0

Customer did not leave a comment.

Randy Jewett 
Rating:
2.0

I made a reservation on 5/8 for a rental on 5/24. On 5/21 the company doing the packing called and convinced me to cancel that move and he would make a reservation for me from his location. He assured me the price would be the same or maybe even a little less. This was false. The original truck was quoted at $286 and he charged me $365. Outrageous. He also came and met me and asked how I was going to pay for the extra hours packing. I told him when I had used the service before I had no problem doing it online. He told me it didn’t work right when previous customers tried to do it. He gave me an envelope to put the cash in or check made out to him personally and to give to his workers after I had sealed it. I wrote out a check made out to him.

Candee Naglic 
Rating:
5.0

Independent vendor had problems logging into system during busy period. Make system easier for vendor . Otherwise everything was fine.

Steven Worthy 
Rating:
5.0

Very professional during changing circumstances!

john bramble 
Rating:
5.0

Scott did an excellent job going over all the information about the rental and was super helpful.

kyle rose 
Rating:
5.0

Sanford nc and the Eagle Grove Iowa locations were great.

brad thill 
Rating:
5.0

Customer did not leave a comment.

Amanda Watson 
Rating:
5.0

Customer did not leave a comment.

LeAnne Purvis 
Rating:
5.0

Thank you personally to Scott Yow - He made it so easy for our family to get my sister moved back home again thank you

Elaine Hathcock 
Rating:
5.0

Scott was very helpful and friendly! Truly appreciate the service!

Luke Pajer 
No reviews have been submitted for this location.

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