The truck was dirty. It was sandy and muddy inside. The windshield had splashes of sticky liquid in three locations. There was an empty can, four pack drink box and partially full water bottle inside the cab. So disappointed and frustrated with this Uhaul experience.AMY W.
Customer Reviews for Yows Grocery
(Distribuidor de U-Haul del vecindario)
Broadway, NC 27505
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 8 a. m. - 5 p. m.
- Dom.: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.TONY M.
El cliente no dejó un comentario.LAURENELIZABETH M.
Customer service was awesome. Just unhappy about a leaking box which in turn made a stressful time worse. Never had any issues in past!Matthew M.
El cliente no dejó un comentario.JAMES B.
El cliente no dejó un comentario.SHEILA C.
Very professional and I truly appreciate good businessChristopher D.
Again not a uhaul standard dealer, paperwork and proper turn in was a concernDennis C.
El cliente no dejó un comentario.MUSTANSER B.
El cliente no dejó un comentario.CHARLES W.
No issues and very convenient.SCOTT C.
El cliente no dejó un comentario.MICHAEL M.
Again, the location was fine. I'm thankful for the owner of this location because had they not been there I would've had issues dropping off the truck. The website didn't work and I was on hold for twenty minutes then the owner showed up. A huge inconvenience.Iris O.
I would like to thank the team on oakland they was vrey helpful and friendly I been using u-haul for years and I will keep for future .Osama B.
I showed and had to be sent elsewhere after I called I showed up at the other location- I waited an hour for the one guy operating everything to show up. He charged me insurance I didnt as for They were supposed to change the return address to the first location but they didn't and I had to go back and they also didn't add any miles to my reservation to compensate me driving out of my way again to return it Gas had less than 1/4 at pick up Guy didn't call me back for two days I had to call and ask what I owed He said j gave him $120 cash deposit not $100 so my mistake but he didn't show that on bill He said j owed $111 left and I paid that cuz it was $108 after my deposit of $120 Now I get this email saying I owe $158. Please figure this out cuz I want to be so done with thisMichael P.
El cliente no dejó un comentario.luis M.
Great service!Lakesha A.
El cliente no dejó un comentario.RALPH T.
Maintain current level of customer service. ThanksCharlotte J.
El cliente no dejó un comentario.Sherrie W.
Excellent service and very communicative.Kari B.
SCOTT was awesome! Very helpful and expedient. In as nd out very fast.CHARLES B.
El cliente no dejó un comentario.Brandon W.
El cliente no dejó un comentario.Dawn B.
Nothing, completely satisfied.Ray S.
Nothing. Everything went so smoothAudrey H.
The owner was very good and helpful in making sure I was taking care of.Terrence W.
There was some confusion about checking the van in and out. We were unable to get in touch with the person who checked the van out and I continued to receive notices from UHaul that the van was due back. This was not good.Tammie F.
Scott Yow went out of his way to help load the car on the trailer and explain all the safety equipment and the items to check after each stop. Made our move very easy for us.Carl D.
El cliente no dejó un comentario.Kevin S.
Location was 30 miles from my house, so difficult. Truck had low tire pressure, one headlight out and stabilize needed service..Ronald C.
El cliente no dejó un comentario.Megan H.
El cliente no dejó un comentario.Edmund G.
We did not interact with anyone at this location as we used the lock box.Deborah A.
Very friendly and helpful service BUT.......The truck i got had alot of problems i didnt think i was going to make it to my destination. Its wasnt shifting correctly and took me a total of 2 and a half days driving a day trip. Horrible experience with this truck and the outside of the tires were very bald no tread and it kept pulling to the left. It was a very scary drive as the truck wasnt safe to be driven.Sheila M.
Be more forthcoming concerning actual miles being charged for. Offer closer dropout to customer's destination.Joseph S.
Scott Yow went above and beyond with our UHaul experience! We rented a 26' trucknfrom him, and when we filled it up and still had more furniture, he went out of his way to find us a 6x12 trailer. His expertise, professionalism and customer service skills are superior, and we would highly recommend him! He is proud to be a UHaul dealer, and makes the company proud! Thank you UHaul for having a wonderful dealer who makes you proud!Amy B.
I wish all UHaul dealers were as user-friendly as Scott Yow! He made a stressful experience very easy. His can-do attitude, professionalism and awesome customer service is amazing. We would highly recommend him anytime. ¡Gracias!Amy B.
El cliente no dejó un comentario.Taijah B.
THE CLEANEST UHAUL I HAVE EVER RENTED!Amy R.
Well satisfied with my experienceMarshall C.
El cliente no dejó un comentario.Robin G.
El cliente no dejó un comentario.Cesar A.
El cliente no dejó un comentario.PATRICIA B.
El cliente no dejó un comentario.Karen C.
Best service out there.John S.
El cliente no dejó un comentario.Mark B.
El cliente no dejó un comentario.marian C.
Scott Yow was very helpful with our move.. he answered all questions that we had & was very accommodating.Al W.
El cliente no dejó un comentario.Kelly H.
Scott was great. He went above and beyond to facilitate my experience. I would highly recommend this location.Zakiya H.
I love the easy in/easy out location. Service was friendly and knowledgeable. Excellent experience!Les M.
El cliente no dejó un comentario.RICARDO P.
He was a absolute God send! I'll never forget how much meeting him meant to me and my daughter.Jocelyn D.
Address was incorrect, no one was present at pick up. Had to call a number and a guy came from down the road. Had a reservation time but the truck and equipment was not ready. It was an hour before finally getting the truck and leaving.Nichole W.
El cliente no dejó un comentario.Randy J.
I made a reservation on 5/8 for a rental on 5/24. On 5/21 the company doing the packing called and convinced me to cancel that move and he would make a reservation for me from his location. He assured me the price would be the same or maybe even a little less. This was false. The original truck was quoted at $286 and he charged me $365. Outrageous. He also came and met me and asked how I was going to pay for the extra hours packing. I told him when I had used the service before I had no problem doing it online. He told me it didn't work right when previous customers tried to do it. He gave me an envelope to put the cash in or check made out to him personally and to give to his workers after I had sealed it. I wrote out a check made out to him.Candee N.
Independent vendor had problems logging into system during busy period. Make system easier for vendor . Otherwise everything was fine.Steven W.
Very professional during changing circumstances!john B.
Scott did an excellent job going over all the information about the rental and was super helpful.kyle R.
Sanford nc and the Eagle Grove Iowa locations were great.brad T.
El cliente no dejó un comentario.Amanda W.
El cliente no dejó un comentario.LeAnne P.
Thank you personally to Scott Yow - He made it so easy for our family to get my sister moved back home again thank youElaine H.
Scott was very helpful and friendly! Truly appreciate the service!Luke P.
El cliente no dejó un comentario.Lane M.
El cliente no dejó un comentario.Romann P.
Really superb professionalism from employee. Very easy to find.Daniel J.
El cliente no dejó un comentario.Harold G.
El cliente no dejó un comentario.John D.
The staff was extremely helpful and informative. Scott was friendly and knowledgeable with the equipment I requestedJeffrey C.
I will use this location again. Very friendly and very helpful. Made my wife and I feel welcomed to our new area and home. Thanks Scott.PATRICK R.
El cliente no dejó un comentario.Ronald S.
The guy running this place is a true professional... Very nice, prompt, and just a welcoming guy so I would highly recommend this place for uhaulKenneth S.
El cliente no dejó un comentario.Justin N.
After FINALLY locating a uhaul place, I sat in parking lot thinking after ten minutes it was a drop off only for keys. A lady comes out and says we have to move it. Already dropped the keys in the bin. It was a horrible experience. We drove around for an hour before we actually found a place that was on the map. Uhaul needs better location connections. Used extra miles and gas trying to find these places. I do NOT expect to be charged!Peggy S.
El cliente no dejó un comentario.James T.
Have equipment dropped off at a different location.Morrow R.
The young lady was very professional it was a very good experienceLUBY J.
service was great but the construction needs to be completed for a better experiencelavar J.
The attendant was most helpful.Alexander G.
Install a hydraulic jack on the tongue of the trailer so customer and employee do not have to pick it up off of the ground.RICHARD B.
El cliente no dejó un comentario.Ishmael M.
El cliente no dejó un comentario.Randal R.
Great customer service and atmosphere. Five star service??ALBERT H.
Sarah, at this location helped me by arranging for me to return the truck on Memorial Day.GERALD B.
El cliente no dejó un comentario.ARINOLDO H.
El cliente no dejó un comentario.Jim G.
The tow-dolly I rented had a damaged taillight that fell out of its mounting a few times. I had to improvise and fix it with a screw.PAUL R.
El cliente no dejó un comentario.THERESA B.
El cliente no dejó un comentario.william S.
El cliente no dejó un comentario.BILLIE M.
El cliente no dejó un comentario.Jose A.
El cliente no dejó un comentario.PHILIP T.
excellent customer service!!JEFF S.
Very professional, great service!TOMMY B.
El cliente no dejó un comentario.CARL S.
I was very pleased Scott with Yows worked yery hard to help me a first timer with U Haul great work thank you RichRICH S.
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