Comentarios del cliente para Your Storage Center at Murphy Creek

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Your Storage Center at Murphy Creek

Grado total:

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Tim H. en

Grado:

El cliente no dejó un comentario.

Paul R. en

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El cliente no dejó un comentario.

Robert P. en

Grado:

El cliente no dejó un comentario.

Matthew P. en

Grado:

Nothing. Everything was great.

Isaac H. en

Grado:

This wasn't even the fault of the location I don't believe. I ordered a 20 ft truck and was notified when I got there that all they had was a 10ft. Cost me to make numerous trips, my movers stayed for 9 hours instead of 4 ($300+ extra), I personally had to go back and finish because the movers couldn't get everything done. UHaul charged me for the additional mileage and returning the truck late!!!!!! Ridiculous!!!!! Support tried giving me a $50 credit... are you kidding me! This not only got me additional $300 for movers, you charged me over an extra $100, I missed my daughter seeing our new house for the first time because I was back at the apartment trying to finish moving everything over. Just an absolute disaster and ruined my whole weekend of moving all cause you didn't have the truck I ordered and didn't notify me until I showed up to pick it up! Still waiting to hear back from the individual that'll be providing me the correct compensation for this fiasco.

Edward N. en

Grado:

El cliente no dejó un comentario.

Carlos M. en

Grado:

Excellent service

Toshi R. en

Grado:

Great service!!

Thomas G. en

Grado:

Amazing customer service

Arlenys N. en

Grado:

El cliente no dejó un comentario.

LeRoy T. en

Grado:

El cliente no dejó un comentario.

Namjoon L. en

Grado:

Manager on site was rude as it can be Truck smell like cigarettes alot. Bad tire. Not going back to this location

Inacia D. en

Grado:

El cliente no dejó un comentario.

Inacia D. en

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El cliente no dejó un comentario.

Nicholas O. en

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El cliente no dejó un comentario.

Jodi G. en

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El cliente no dejó un comentario.

LeRoy T. en

Grado:

N/A

larry S. en

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El cliente no dejó un comentario.

Stephanie D. en

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El cliente no dejó un comentario.

Elizabeth R. en

Grado:

I have used this Uhaul facility many times. Very helpful and friendly staff. Spotless facility. Would recommend to everyone who needs a Uhaul truck.

Anthony C. en

Grado:

I reserved days and the guy would not make it happen. He charged me 5 days and then 3 days. He said it would not charge my card until I returned the truck and for as many days as I used it. Not true. He did not know how to work Uhaul. I was overcharged and two locations I did not ask for. Cost me miles and gas.

Matthew O. en

Grado:

Truck was dirty when picked up then I was charged when dropped off for it being dirty

Katiana J. en

Grado:

El cliente no dejó un comentario.

Mike F. en

Grado:

Joe most helpful, professional and friendly.

johnathon M. en

Grado:

Choose another location.

Andrew C. en

Grado:

Vehicle size was not what was ordered. Regional manager phone # was provided. Tod Scott was contacted, and his interaction was unprofessional and rude.

Shishu G. en

Grado:

It's not a full U-Haul store, so they didn't have much of a selection of things like locks and other materials. The two men in the store were very professional and prompt. Also, the pickup location changed from my reservation. It would help if it was more clear when I make the reservation that the pickup and dropoff locations could change. But what made it extra confusing was that the reservation process seemed to imply that the equipment I wanted was available at the location I chose.

holly H. en

Grado:

El cliente no dejó un comentario.

DAVID A. en

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El cliente no dejó un comentario.

Meghan B. en

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El cliente no dejó un comentario.

lerroll P. en

Grado:

Both William and the manager were friendly and helpful!

Veronica E. en

Grado:

El cliente no dejó un comentario.

GENI W. en

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El cliente no dejó un comentario.

Eric M. en

Grado:

It took over an hour standing at the counter to get rental done. Guy at counter did best he could. Computer was giving him problems would not let him finish rental contract. He had to call in to have someone else forcibly it thru. Very frustrating when you make a reservation and the expectation is not met.

Robert B. en

Grado:

Very efficient and a fast hookup.

Randy L. en

Grado:

Very friendly and well ran

Jerry M. en

Grado:

El cliente no dejó un comentario.

Chase D. en

Grado:

After being told my reservation was no longer available the day of my move from a Littleton, a new reservation was made at this location. After driving out to Aurora, they told me the new reservation was only for the tow trailer. Had to create a new reservation for the truck back in denver, pick it up, leave my car, return to Aurora for the trailer and back to denver for the car. Then I was overcharged for both the truck and trailer. Was quoted for around 750 online with insurance on the truck and ended up spending 1000. Never received my 50 dollar discount for the reservation switch as well. My move was postponed a day. Requested refund and will have to wait over the weekend plus three days for it to be reviewed. Will dispute the charge if not refunded for the amount quoted.

rob S. en

Grado:

There were a few changes that were supposed to have been made with my contract, due to weather and drop-off location. These changes were never made when I called 1-800-GO-U-Haul, although I was assured the updates would be made. This caused MUCH confusion when I dropped off the truck. Thankfully, the representative was able to work through this with me.

Timothy S. en

Grado:

El cliente no dejó un comentario.

John R. en

Grado:

well done, thanks!

lois P. en

Grado:

Jim and Billy were awesome throughout the process

Colin G. en

Grado:

El cliente no dejó un comentario.

Randall C. en

Grado:

El cliente no dejó un comentario.

Salah B. en

Grado:

This is the worst U-Haul I’ve ever been to. I was a few minutes to returning the vehicle and was charged for another day. Lack of transparency at its worst. If there was less than one star I’d give it to them since they don’t deserve a star.

Dennis L. en

Grado:

El cliente no dejó un comentario.

Justine T. en

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El cliente no dejó un comentario.

Daniel B. en

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El cliente no dejó un comentario.

Philip B. en

Grado:

Drop off was easy.

bobby H. en

Grado:

great customer service

Kileen I. en

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El cliente no dejó un comentario.

bruce C. en

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El cliente no dejó un comentario.

GEORGE G. en

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El cliente no dejó un comentario.

Terry Z. en

Grado:

Exactly what I needed. Very flexible.

Stan D. en

Grado:

Keep on doing what you are doing! Doesn't need improvement.

EDWARD C. en

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El cliente no dejó un comentario.

Mitchell L. en

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El cliente no dejó un comentario.

Cheekuok C. en

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El cliente no dejó un comentario.

Richard D. en

Grado:

Friendly staff, well maintained equipment. Handy to E470 .

Brian C. en

Grado:

GREAT location and support staff!

BERNARD B. en

Grado:

Always a pleasure to deal with the foljs at thus location!

Brain F. en

Grado:

Staff was very friendly

Evan B. en

Grado:

El cliente no dejó un comentario.

brandon B. en

Grado:

El cliente no dejó un comentario.

Michael G. en

Grado:

Very Helpful staff. A+++++++

BERNARD B. en

Grado:

Best Uhaul store in Denver Metro area!

alejandro H. en

Grado:

El cliente no dejó un comentario.

Jodi B. en

Grado:

Jim and Carol were very friendly and nice!

Roger N. en

Grado:

El cliente no dejó un comentario.

Michael S. en

Grado:

I called to verify what time the truck needed to be returned. I was told by the employee that the truck needed to be returned prior to the office opening the next day. I dropped the truck the night it was to be returned but used the after-hours drop-box. I received an email with an additional days charge and a debit from my account. I called the office and was told it needed to be back by 2:00pm, not prior to next morning. When I explained I called the day before and was instructed otherwise the employee was not helpful, said to call an 800 number and he could not help me correct the extra days charge.

Doug M. en

Grado:

El cliente no dejó un comentario.

Ian S. en

Grado:

El cliente no dejó un comentario.

Brian C. en

Grado:

A+++++ location!

Paul C. en

Grado:

El cliente no dejó un comentario.

Brian C. en

Grado:

Excellent location!

Stephen M. en

Grado:

El cliente no dejó un comentario.

Harold S. en

Grado:

Great customer service!!

Joseph K. en

Grado:

El cliente no dejó un comentario.

Paul D. en

Grado:

El cliente no dejó un comentario.

mike L. en

Grado:

Nothing, the couple working there were fantastic! The gentleman helped me hook up and helped with all the safety checks!

BERNARD B. en

Grado:

Jim and Carol always provide excellent service! Would definitely recommend this location!

VADIM S. en

Grado:

Staff needs proper training on their system and Customer Service.

John H. en

Grado:

El cliente no dejó un comentario.

Don F. en

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El cliente no dejó un comentario.

Claudie M. en

Grado:

El cliente no dejó un comentario.

Hailey O. en

Grado:

El cliente no dejó un comentario.

Brian C. en

Grado:

Great location with an awesome staff!

Rechingelong R. en

Grado:

Truck was clean, staff was very prompt, professional and efficient! Keep up the good work! I would recommend this location every chance I get!

Ritchie G. en

Grado:

El cliente no dejó un comentario.

MICHAEL L. en

Grado:

El cliente no dejó un comentario.

Karla Sue B. en

Grado:

They really took care of me.

Tom H. en

Grado:

Location and people working here were great. The front tire tie down straps were both nonoperational, on the 1st auto transport trailer. The front safety chain was dragged to the point of worn away metal. The 2nd trailer performed great.

Kristy V. en

Grado:

El cliente no dejó un comentario.

LEX J. en

Grado:

Nice job!

Wilfredo B. en

Grado:

El cliente no dejó un comentario.

lois P. en

Grado:

El cliente no dejó un comentario.

George H. en

Grado:

Great staff. Very helpful

RONNIE D. en

Grado:

El cliente no dejó un comentario.

Jenny D. en

Grado:

The couple running this Uhaul are very friendly and helpful.

Jeff W. en

Grado:

The manager was courteous, efficient and has a great sense of humor.