Customer Reviews for Your Space Storage at Rolling Rd
(U-Haul Neighborhood Dealer)

1,373 comentarios

2749 Rolling Rd   Windsor Mill, MD 21244

(410) 265-7986

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.- dom.: 9 a. m. - 3 p. m.

Servicios en esta ubicación:

Contáctanos

(410) 265-7986

2749 Rolling Rd
Windsor Mill, MD 21244

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.- dom.: 9 a. m. - 3 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Gas tank should be top off before pick up save time from start!

Eddie O. 
Clasificación:
5.0

Great spot to rent U Haul. Both worker are Awesome

Wayne H. 
Clasificación:
4.0

Fast accurate check in

Kadeejia S. 
Clasificación:
5.0

The truck ran terribly I was actually nervous The foot peddle was hot the truck was jerking when u stopped as if the transmission was going up Excellent customer service but horrible truck to drive plus I was charged for gas which I know I replaced

Araina D. 
Clasificación:
5.0

El cliente no dejó un comentario.

gwendolwn P. 
Clasificación:
5.0

The handle on the back of the truck needs to be repaired. This was mentioned after a previous reservation.

Lynne F. 
Clasificación:
5.0

The trunk need wheel balancing , else it's clean and good to go

onyebuchi O. 
Clasificación:
3.0

I was charged gas fees despite refueling over the required. I had to go to the location to complain and get my money back. When we went together to the truck to check it was cleared that I fueled even more. I used the truck for 45 miles and put $15 of gas back. When I confronted them the answer was "I don't know maybe it's the system.

souleymane K. 
Clasificación:
5.0

El cliente no dejó un comentario.

PRISCILLIA B. 
Clasificación:
4.0

The lady who helped me (manager maybe?) was so fast, friendly and professional. I was struggling with the online access, she came out to assist me with my reservation, although the store didn't open for another half hour. I was out the door within 5 minutes.

Tanesha G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arron W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vallery J. 
Clasificación:
4.0

The vehicle was extremely dirty and had lots of dead bugs, animal hair and dust. The steering wheel was really sticky and grimy. Not happy with vehicle but the location is really well kept and beautiful so it's surprising to know the vehicle was in such poor condition internally.

Tracey C. 
Clasificación:
5.0

Nothing everything was great!!!

Donna B. 
Clasificación:
4.0

opening earlier would be better if they want to increase convenience and customer service. they opened at 9 and there were several peopjj my e lined up waitibg

Michele C. 
Clasificación:
3.0

Truck was filthy but I had no time to make a complaint about it so I made some accommodations for myself

DAndre W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon S. 
Clasificación:
5.0

Excelente

oluwaseun O. 
Clasificación:
5.0

Nothing. The service rendered is professional and expedient.

Vernadine C. 
Clasificación:
5.0

Great Experience getting ready to book again!

leslie T. 
Clasificación:
5.0

I was charged extra for an hour that I didn't use. The truck was back earlier then expected

Nora P. 
Clasificación:
5.0

The customer service rep at the counter at this location was absolutely wonderful. She had a beautiful attitude and was very pleasant. I've never had such a pleasant UHaul experience and I've rented a lot of Uhaul trucks in my life. The location was spotlessly clean and well maintained. It was a 10 out of 10 experience for me and I'll go out of my way to rent from this location in the future You guys got it right with this one.

MARIA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittany J. 
Clasificación:
1.0

The vehicle wasn't sanitary & smelled.

SHANNON D. 
Clasificación:
5.0

Excelente

Oluwaseun O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Imani M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marlene S. 
Clasificación:
5.0

El cliente no dejó un comentario.

OLUWASEUM O. 
Clasificación:
5.0

This is the only location I use now. It's been about four years and the service is always spectacular. The staff is always sweet. Never had an issue.

Douglas J. 
Clasificación:
5.0

Ella & David are always a pleasure to deal with will always come Here first for my rental moving needs

CHARLES W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daijanai E. 
Clasificación:
3.0

It's out of the way and somewhat difficult to acces for the people I know.

William K. 
Clasificación:
5.0

Nothing the lady who works the front desk is %100 the best

Chelsey C. 
Clasificación:
5.0

Maryland very nice & clean

tanya W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyanah P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREn S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynne F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donte P. 
Clasificación:
5.0

Wonderful Experience,Understanding and truly kind professionals who can relate to other people needs in a Emergency crisis. Thank you kindly.

lia W. 
Clasificación:
3.0

I was surprised to find that the truck had no handtruck or moving blankets available and none were available at the location either. One must also return the truck there; cannot drop off at another u Haul location. I wish these things had been clarified when i was making reservation. Service was efficient. Good to have a key drop for after hours.

Janet G. 
Clasificación:
5.0

The in-store representative was very professional, friendly and courteous.

Ricki H. 
Clasificación:
4.0

In regards to the truck we rented it didn't run well . I had concerns that it might break down. The employees were nice as well as efficient.

Marlene S. 
Clasificación:
5.0

Excellent customer service. Thanks

Gary L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yuting H. 
Clasificación:
5.0

Front desk personnel were extremely knowledgeable and friendly. Best Uhal experience ever!

Kimerbly H. 
Clasificación:
5.0

No comments

Pamela B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donnick R. 
Clasificación:
5.0

El cliente no dejó un comentario.

john C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley H. 
Clasificación:
5.0

Continue to have great employees

James S. 
Clasificación:
5.0

Keep up the good work

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacklyn C. 
Clasificación:
4.0

The two ladies that were there when I arrived here really professional and helpful. It was hot and stressful and their professionalism made my move a great one.

Monique R. 
Clasificación:
5.0

There's nothing to improve!

Larraine H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francisco R. 
Clasificación:
5.0

Very very good customer service sweet ladys very help full

Abdel Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alphonso C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tori H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Devon J. 
Clasificación:
5.0

Nothing everything was great

VANESSA B. 
Clasificación:
4.0

Never received rented out equipment.

Kaila H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber W. 
Clasificación:
2.0

Missing appliance dolly I paid for.

Joshua M. 
Clasificación:
5.0

David provided excellent service.

Judy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn V. 
Clasificación:
5.0

David and Ella are excellent customer service representatives.

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittny H. 
Clasificación:
5.0

The lady that assist was professional, and explained everything.. she was very pleasant..

Lisa B. 
Clasificación:
5.0

I was very pleased with my service, entering and exiting. Great Customer service as well.

Sherry J. 
Clasificación:
5.0

Tire pressure low on two tires and indicator light was on. Staff was friendly.

Lee D. 
Clasificación:
5.0

Ella Johnson was great with my uhaul rental I was having problems trying to do the rental online and she was happy to help me she has great customer service and I will refer you guys to anyone that need help with a uhaul or storage space

Theodis S. 
Clasificación:
5.0

El cliente no dejó un comentario.

johmnie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tavon H. 
Clasificación:
5.0

I have no complaints

Yvonne B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shanel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly M. 
Clasificación:
4.0

Staff was really nice. Dropping off was harder because I couldn't do the online drop off and never got through to customer service for assistance. Other than that it was a good experience

ceaira H. 
Clasificación:
5.0

There is always room for improvement, but not here. The staff were kind and communicated like your were family. They appreciate the customer and let me know when I did something good to help them, like parking the truck. Simply task, yet they greatly appreciated it. Made me feel great.

Deonna M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyrone P. 
Clasificación:
5.0

Staff were very professional, the truck were pre cleaned for me and I had a full tank of gas. I rented a dolly along with the truck which worked wonders for me. Great location and experience altogether.

Akeem F. 
Clasificación:
3.0

I think it's ridiculous that I had to pay a whole 19.95 again to add on additional time (2hours more) then the lady employee who assisted me charged me twice for mileage and I didn't go over the amount (70miles) that we had on my contract so my account was charged a overdraft fee. I will not be using uhaul again.

Janae H. 
Clasificación:
5.0

No improvement needed. Staff was efficient, friendly, and provided exceptional service.

Jacqueline W. 
Clasificación:
5.0

Great customer service. Great staff. Will use again.

Oladipo O. 
Clasificación:
5.0

The service was superior! This was my first time going through the process, everything was super easy, the online reservation was user friendly and the customer service was really great! Thank you very much!

Jeffrey D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sonya S. 
Clasificación:
5.0

I really appreciate the staff extending my rental for a few hours, didn't realize just how much and how long it would take us to empty out the 3 bedroom unit. Thank you to them.

Sherry B. 
Clasificación:
5.0

Everything was amazing!!!

Amir M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary-Victoria Z. 
Clasificación:
5.0

The whole experience was quite excellent. Both staff were very friendly and warm. I would definitely come back. I'd like to suggest a closer parking arrangement for customer vehicles if possible but the user experience is still the  best

Emeka O. 
Clasificación:
5.0

Very easy process

LYNNETTE B. 
Clasificación:
5.0

The associate that helped us out was very helpful and polite. We appreciate the attention she paid to providing us with a positive customer service experience. We are returning customers and will continue to use this location for our u-haul needs!

Najmah H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kizzy G. 
Clasificación:
5.0

Nada

Lorraine L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shirvitta U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

The staff was very professional and helpful!

Whitney P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony T. 
No se han enviado comentarios para esta ubicación.

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