Customer Reviews for Your Extra Attic Suwanee LLC
(Distribuidor de U-Haul del vecindario)

3108 comentarios

130 Peachtree Industrial Blvd NE   Sugar Hill, GA 30518
(Sugar Hill)

(678) 482-8117

Location Hours

  • Lun. - vie.: 9 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: 9 a. m. - 3 p. m.

Services at this Location:

Contáctanos

(678) 482-8117

130 Peachtree Industrial Blvd NE
Sugar Hill, GA 30518
(Sugar Hill)

Services at this Location:

Location Hours

  • Lun. - vie.: 9 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: 9 a. m. - 3 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

parking is limited, but the staff was very friendly and helpful.

James W. 
Clasificación:
5.0

Very friendly and helpful, I was in a jam and they help me out. I would definitely recommend this place to friend. I felt like I was talking to a family member.

TOBIE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KESHANA M. 
Clasificación:
5.0

They are so family oriented and caring. Love the customer service. Blessings to them for helping me transition from one state to another.

shanique B. 
Clasificación:
5.0

Can of truck was a little dirty

David V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wilson F. 
Clasificación:
5.0

Excellent service by both Penny and Glenn.

Terry H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cheryl Z. 
Clasificación:
5.0

Really nothing.

Jake M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew D. 
Clasificación:
4.0

Please improve the uhaul self serve app. It would not work for me as well as 2 other customers at this location at the same time as me. Great idea for self serve but really needs some improvement. I had to have someone on site check me out and in.

Jim B. 
Clasificación:
2.0

I had to clean out the inside of the truck before I could use it. It was filthy inside.

VIVIAN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bob M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric P. 
Clasificación:
5.0

U Haul website is NOT user friendly

ERIC S. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
4.0

I had issues with the app. I was not able to upload photos. Same problems with the account in Chrome. I was using android 10. You guys should solve the app problem.

George S. 
Clasificación:
5.0

They provided quick friendly service. Checking in and out was a breeze. Keeping doing what your doing it is much appreciated.

Andrea H. 
Clasificación:
5.0

A most excellent location.

ERIC P. 
Clasificación:
5.0

El cliente no dejó un comentario.

TANESHA B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nicolas A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric P. 
Clasificación:
5.0

El cliente no dejó un comentario.

James O. 
Clasificación:
5.0

There was a weld broken on the trailer that goes from the fender well to the very front of the car carrier. Just letting you know. Experience was great. Trailer was fantastic! Good Job UH!

Gerald W. 
Clasificación:
5.0

Very nice and friendly Representative.

Donnie V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric P. 
Clasificación:
3.0

El cliente no dejó un comentario.

wilson H. 
Clasificación:
5.0

These guys here are amazing.

Eric P. 
Clasificación:
5.0

Very fast service

RAFAEL N. 
Clasificación:
5.0

I can't think of anything, great set up and easy use. I've used this location before and no doubt will continue to do so as needs arise.

Scott G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandi S. 
Clasificación:
5.0

I was unable to complete my online return by sharing my location to prove that I dropped the truck off before 8:30am. It was super frustrating to follow the steps provided to allow my location to be shared and it didn't work. I spent 20 minutes and no luck. Fix your app! It's not easy!!!!

Stephanie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC P. 
Clasificación:
5.0

El cliente no dejó un comentario.

YONG H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric P. 
Clasificación:
5.0

It's kinda obvious that we rent from this location quite often. Stick with the best and sweet shall be your rest.

ERIC P. 
Clasificación:
5.0

Everyone should have the pleasure of working with the great people at Your Extra Attic

ERIC P. 
Clasificación:
1.0

Don't overcharge them

Nick C. 
Clasificación:
5.0

What a mighty blessing it is to work with the people at this location. Great service

Eric P. 
Clasificación:
5.0

Blessed people work here.

Eric P. 
Clasificación:
5.0

We are very happy with Your Extra Attic.

ERIC P. 
Clasificación:
5.0

Your Extra Attic in Suwanee-Sugar Hill is EXCELLENT. Dios te bendiga.

Eric P. 
Clasificación:
4.0

Windshield was busted... while yes it was noted... I do not feel I was safe driving with a busted windshield.

Billy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELLEN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

The reference to the truck number was incorrect. The instructions stated to find truck number located on back left side. The actual number was located on driver side above driver seat. Better to use 'driver/passenger' as references as left and right are not the same depending on front or back of truck.

Christopher N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia F. 
Clasificación:
3.0

Windshield busted, various dents and dings on truck. The wear and dents I get, but not the cracked windshield.

Vincent L. 
Clasificación:
3.0

this uhual standard checkout process is not very convenient. in the morning 8am, I was in a rush to get the truck. I did go through the pre-process online the night before. however in the morning I found I still need to do a lot after clicking "pick my truck" button. scanning driver license front and back, answer questions, provide contact phone numbers... can't this be done the night before? do these have to be done on the day I pick up the truck? when I return the truck, the gate won't open, I don't know where the box is to drop my key. can't we make it clear in the process? also I was charged for gas which I didn't use. I am going to file a complaint about that in a separate email

George C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Blaine W. 
Clasificación:
5.0

Great location and personnel. Took care of a snafu with online booking and refunded me for pads they didn't have without question. Truck was awful. Dented, dirty. Horrible. Dent right at drivers door hinge. I didn't think much of it... on the road, the wind noise was deafening. 4 hours of that wore me out. This rig really should've been pulled from service. They actually offered initially, but I really didn't comprehend the damage until it was too late. Very disappointing. Mud all over interior, dog hair, and trash from the last renter. Just bad.

Doug L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIRCEA D. 
Clasificación:
5.0

While I know that Uhaul trailers are overbuilt and very sturdy (and heavy), I believe that the one I had could have used some bearing adjustment and/or lubrication. I only drove about 40 miles and my gas mileage plummeted to less than 10 mpg with an empty trailer. Otherwise, experience was great.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID M. 
Clasificación:
5.0

Best U-HAUL ever!

Jeffery D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MaKyla A. 
Clasificación:
5.0

Seamless

ERIC P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack L. 
Clasificación:
5.0

Excellent service!

Jeffery D. 
Clasificación:
5.0

Totally exceptional staff

Jeffery D. 
Clasificación:
4.0

The staff is very very helpful and respectful. The lady over the phone explained everything in a perfect detail and they kept everything ready to go. I picked up the truck in less than five minutes of arrival.

MILINkumar S. 
Clasificación:
5.0

El cliente no dejó un comentario.

stephen J. 
Clasificación:
4.0

El cliente no dejó un comentario.

todd B. 
Clasificación:
5.0

El cliente no dejó un comentario.

VITA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY C. 
Clasificación:
5.0

Trailer mechanical brake was not working as it should. When coming to a stop mechanical trailer brake would not engage as it should.

Kyle W. 
Clasificación:
5.0

Very nice and very friendly folks to deal with.

Tami S. 
Clasificación:
5.0

Very easy to deal with people here. The guy who helped us was very helpful and nice.

NIRANJAN J. 
Clasificación:
5.0

Super sweet lady! Pick up and drop off were a breeze! Would definitely rent from this location again.

Rahim K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Angello B. 
Clasificación:
5.0

These guys are so very consistent. Awesome

Eric P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donal Ray P. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICOLE S. 
Clasificación:
5.0

Both representatives Paul and Jenny were great! That went out of their way to make sure my needs were addressed!

Kenneth S. 
Clasificación:
3.0

El cliente no dejó un comentario.

JOSE A. 
Clasificación:
5.0

Glenn Penny and Paul...that says it all. Awesome.

Eric P. 
Clasificación:
5.0

Very efficient

DAN P. 
Clasificación:
5.0

Great People here ! Glenn and his wife are awesome !

David Brian T. 
Clasificación:
5.0

Great Customer Service!

CHRIS W. 
Clasificación:
5.0

Great service !

Tomas S. 
Clasificación:
5.0

Very professional and helpful. I will use them anytime.

Demetrius B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOAY A. 
Clasificación:
5.0

A clean unit and efficient management.

JAMES W. 
Clasificación:
5.0

Everything was fine at this facility. Could not rate clean and inviting due to the office area being closed from COVID-19 (which is understadable). But the drop off process was so smooth and easy!

Kenji S. 
Clasificación:
4.0

Due to Covid-19 situation, did not have face to face interation with employee, but spoke with him over the phone. He was quick to respond, helpful and very friendly.

James J. 
Clasificación:
5.0

Awesome helpful location. So easy to work with and helpful. Clean and tidy with easy access to all storage and trucks

Robert C. 
Clasificación:
5.0

The service was excellent the employees are awesome and care about the customer

DWYANE B. 
Clasificación:
5.0

Nothing, It was all good

Meet P. 
Clasificación:
1.0

I tried to talk with the agent. No communication at all. He just kept walking away. i had no idea where to drop the trailer. Next time we won't use this drop off. Gracias

Michele G. 
Clasificación:
5.0

Excellence. This location embarks excellence.

Eric P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul M. 
No se han enviado comentarios para esta ubicación.

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