Comentarios del cliente para Youngs Tobacco

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Youngs Tobacco

Grado total:

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Kenneth S.
Grado:

El cliente no dejó un comentario.

ANDREA J.
Grado:

El cliente no dejó un comentario.

Marco M.
Grado:

El cliente no dejó un comentario.

James B.
Grado:

Not a thing

Susan S.
Grado:

Everything was handled professionally. The attendant was very knowledgeable on all the items he had to rent. The attendant was very polite, courteously and well mannered. I will recommend this site to any friends that might ask me where to rent u haul items from. If in the future I need to rent any u haul items I will be back to young’s on Magnolia Ave. in Port Neches.

Danielle V.
Grado:

El cliente no dejó un comentario.

Clayton I.
Grado:

This location was professional and handled everything well including a policy of your I don't agree with. I was charged for 4 days due to me not having the trailer returned by the assumed return time and date. The difference was submitted to be reimbursed. I am partly to blame here I didn't point out to the associate I would need the trailer for 2 days instead of 1, nor did he ask. As you can imagine as a patron with a vehicle needing a transport due to major mechanical failure my mind was going a million miles an hour and apparently overlooked the time detail of the rental. I personally believe this charge could be avoided if the associate would've asked or called and asked when the trailer was due.

Angela W.
Grado:

Great guys working there friendly atmosphere

James C.
Grado:

El cliente no dejó un comentario.

Steve B.
Grado:

Helped hookup trailer and gave useful tips. Easy pick-up and return.

Joel J.
Grado:

El cliente no dejó un comentario.

Jennifer V.
Grado:

It was easy and service was great!

Jeremy C.
Grado:

El cliente no dejó un comentario.

Olivia C.
Grado:

El cliente no dejó un comentario.

Jennifer O.
Grado:

On a 1600 mile trip we had a flat tire 20 miles from our pick up location. Waited about an hour and half for assistance.

GREG R.
Grado:

El cliente no dejó un comentario.

Kim D.
Grado:

El cliente no dejó un comentario.

Robert H.
Grado:

El cliente no dejó un comentario.

stefan K.
Grado:

El cliente no dejó un comentario.

troy C.
Grado:

El cliente no dejó un comentario.

Sue T.
Grado:

El cliente no dejó un comentario.

Jason P.
Grado:

Educate your workers a little better. He hooked everything up, gave us the run down on how to use it... got to the vehicle we needed towed, started driving up the ramps and the whole trailer came off the hitch. Luckily we were going very very slow bc I was a nervous wreck. Dude was super friendly and everything but that could have gone pretty bad.

Cynthia S.
Grado:

El cliente no dejó un comentario.

kate E.
Grado:

Well the guy was nice and he helped me hook up the trailer. Only thing is, they didn’t explain everything properly such as when I drop off the trailer. That I would have to verify it through uhaul! I had to drive back up there; take a picture of the trailer, and the parking spot just to finalize it. They didn’t tell me that part which was kindve an inconvenience

russ M.
Grado:

The two guys at this location were very knowledgeable and professional of what rented. Their customer service made the transaction pleasant.

Steven E.
Grado:

El cliente no dejó un comentario.

Barbara S.
Grado:

El cliente no dejó un comentario.

Jacob H.
Grado:

El cliente no dejó un comentario.

Walter D.
Grado:

El cliente no dejó un comentario.

Cesar Y.
Grado:

To whom it may concern I would like to see improvement in your equipment as to maintenance in your car hauler the straps were in bad shape had a terrible time trying to get them to unwind also would to see some of your car hauler to be at longer than your present ones you use now. Thanks again.

les C.
Grado:

El cliente no dejó un comentario.

Daniel S.
Grado:

N/A

Samantha M.
Grado:

My problem was not with the location, but with Uhaul itself. I reserved a GUARANTEED 26 ft Uhaul for Saturday November 8th. I arrivedat the location in Orange TX. (Storage Depot) and the Uhaul was not available. She explained to me that someone had it rented for 2 days but whoever made the reservation only put it four one and put in the notes that he would bring it back Sunday. So basically, he got a free day and i got screwed. I asked Uhaul about the "we give you $50 if your Uhaul is not available!" But they said since I had already made another reservation elsewhere (30 minutes both ways, out of my way. Which also added to my mileage fee) they could not do that for me. I find that ridiculous. I was screwed out of money for someone elses mistake. So, no. I will not recommend Uhaul to a friend.

Xavier C.
Grado:

Eat a dick.

Kayla H.
Grado:

The guy was very rude and unprofessional! Nothing was wrong with the Uhaul itself, but I definitely won't be back to rent from this place and I will NEVER recommend anyone to get anything from them.

Andrew S.
Grado:

El cliente no dejó un comentario.

BRIAN G.
Grado:

Great doing business with you guys!

Becky F.
Grado:

I only had one refection that was uncomfortable with the business with uhaul and not the company leasing your uhaul products....it is when I t h ought I locked the keys in the truck....uhaul wouldnt pay for a lock Smith. It should be covered u der the insurances I took out on the rental while in my chain of custody. What's up withthis?

Jeny R.
Grado:

Customer service was poor ! He young men was rude to my husband .

Benjamin M.
Grado:

Absolutely amazing and above and beyond professionalism and customer service. At first it catches you off guard, but he is consistent throughout and you even see him handle multiple people without missing a beat, all the while maintaining this exceedingly high level of service. (I'm not speaking hyperbolic)

Virginia G.
Grado:

We paid for two bundle of pads in which one of the pads was extremely wet! Therefore the pads next to it was damp and we could not use two of them.

Vanessa L.
Grado:

El cliente no dejó un comentario.

Carl P.
Grado:

El cliente no dejó un comentario.

Edwin Philip W.
Grado:

El cliente no dejó un comentario.

William O.
Grado:

They seem to be customer focused. Good crew.

pat G.
Grado:

El cliente no dejó un comentario.

Joseph H.
Grado:

The shop was very cluttered but that was the only thing they should change or fix.

Abert F.
Grado:

Nothing the people here are professional and personal. Good group of people..

Stephan O.
Grado:

Originally I was set up for self check out on the app. I found the app difficult the chat option no one responded for 15 min. I never did get a response. After 15 min Mr young who had already offered to help did override to move pass the “verfy” information stage. Not sure why I pre registered the day earlier if the system waits until you pick up to verify and authorize. I appreciate Mr Young’s Services and for going out of his way to assist me to expedite my rental. I will not recommend the app check out to anyone but will recommend Young’s Tobacco and U Haul to anyone who needs rental moving equipment.

Rocky M.
Grado:

El cliente no dejó un comentario.

Shelby C.
Grado:

El cliente no dejó un comentario.

Denise C.
Grado:

Great local family business, Google said they where open and it was actually closed we called the number and in five minutes someone was there to help us. Defiantly recommended

Ricky D.
Grado:

El cliente no dejó un comentario.

Brett W.
Grado:

El cliente no dejó un comentario.

Nedra T.
Grado:

El cliente no dejó un comentario.

Dan D.
Grado:

El cliente no dejó un comentario.

Chace B.
Grado:

El cliente no dejó un comentario.

Rowdy M.
Grado:

One gate pin on the trailer was slightly bent. It still functions properly, but takes a little force to remove. Consider replacing or straightening gate pin so future customers don’t risk hand injury trying to remove pin from gate keeper hole.

Robert U.
Grado:

Agent made a valiant effort to contact me and instruct me on where to return the truck. Very nice and respectful.

Martin T.
Grado:

El cliente no dejó un comentario.

CAITLIN A.
Grado:

El cliente no dejó un comentario.

Dean B.
Grado:

El cliente no dejó un comentario.

terri B.
Grado:

El cliente no dejó un comentario.

Sabrina P.
Grado:

El cliente no dejó un comentario.

Shelia W.
Grado:

Excellent service, great people to work with

LYNN M.
Grado:

The employee was very helpful and courteous.

Rocky H.
Grado:

El cliente no dejó un comentario.

Stephanie J.
Grado:

It was a great place to drop off because I thought I had to go like maybe couple more miles up where was only a couple of miles from my location thanks U-Haul

Philip F.
Grado:

Was surprised how much the price jumped for a in town rental that’s advertised for 29.99. It ended up cost over $100

GREG R.
Grado:

El cliente no dejó un comentario.

DESIRAE K.
Grado:

The owners where very quick and friendly

Raymond E.
Grado:

El cliente no dejó un comentario.

Yolanda C.
Grado:

Loved your phone approval process for drop-off of the equipment! This made it extra convenient!

Andrew P.
Grado:

Great guy .

Yolanda M.
Grado:

El cliente no dejó un comentario.

joseph S.
Grado:

El cliente no dejó un comentario.

maria A.
Grado:

El cliente no dejó un comentario.

Fernando H.
Grado:

El cliente no dejó un comentario.

leontyne M.
Grado:

El cliente no dejó un comentario.

Shawn P.
Grado:

This location is conveniently located and the employees are friendly. The ease of renting the truck was wonderful! I would recommend this to a friend.

JOANNA R.
Grado:

The drivers side fender on the car dolly was extremely loose. We were worried it might fall off the whole time.

robert M.
Grado:

El cliente no dejó un comentario.

William J G.
Grado:

El cliente no dejó un comentario.

robert M.
Grado:

El cliente no dejó un comentario.

robert M.
Grado:

El cliente no dejó un comentario.

shawn D.
Grado:

El cliente no dejó un comentario.

Michael S.
Grado:

El cliente no dejó un comentario.

James P.
Grado:

EVERYTHING WAS FINE

Maria P.
Grado:

They did not explain the charges and overcharged me for the vehicle. Have never had a problem renting and have done it on numerous occasions.

William C.
Grado:

El cliente no dejó un comentario.

KENNETH Y.
Grado:

This place was absolutely awesome. The owner is one hunk

keith B.
Grado:

El cliente no dejó un comentario.

Briahna R.
Grado:

El cliente no dejó un comentario.

Jeffrey G.
Grado:

Nothing, staff was very friendly and helpful

Donna L.
Grado:

El cliente no dejó un comentario.

Carlos F.
Grado:

El cliente no dejó un comentario.

Micheal T.
Grado:

El cliente no dejó un comentario.

Daniel G.
Grado:

El cliente no dejó un comentario.

vicki B.
Grado:

nothing

ruben F.
Grado:

Nothing, great customer service by Justin. Although he was busy and was the only person at this location he was knowledgeable and very helpful.

No reviews have been submitted for this location.

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